Summary
Overview
Work History
Skills
References
Timeline
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Leticia Villareal

Summary

Highly motivated, with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Successfully manages high volumes of loan documentation in fast-paced environments, and is experienced in calculating income, navigating lending guidelines, and communicating with borrowers. Comfortable working alone or with team members to accomplish tasks, and enhance processes.

Overview

18
18
years of professional experience

Work History

Senior Loan Processor

SunWest Credit Union
Glendale, AZ
09.2024 - Current
  • I am part of a team that primarily handles home equity loans and lines of credit, with occasional involvement in processing full refinance and home purchase loans.
  • Provide guidance to applicants on the loan programs available, ensuring they are informed, and able to select the option that best suits their needs.
  • Review loan applications before submitting them to underwriting. Once approved, request the necessary items and take responsibility for reviewing and approving income documentation. Additionally, I schedule the loan closing and generate the required closing documents.
  • Manage the loan recording process for the mortgage department to ensure all documents are correctly recorded and the lien position is secure.

Regional Loan Processor

Gateway Mortgage Group, LLC
Glendale, AZ
11.2017 - 08.2023
  • End to end processing with a pipeline of 30-35 loans that included Conventional, FHA, VA, Non-Conforming, Non Qm and Bond loans.
  • Reviewed and verified borrower's assets, income, credit reports and property appraisals to prepare documents for underwriting.
  • Communicated with borrowers to answer questions, process transactions and resolve issues.
  • Provided backup assistance for underwriters while having underwriting authority for low risk transactions during periods of high volume.

Loan Document Specialist 4

Wells Fargo Bank
Goodyear, AZ
05.2007 - 10.2017
  • Organized loan files, updated databases, prepared general correspondence, and communicated with all parties including borrowers, loan officers, realtors and title company.
  • Discussed loan needs and financial histories with clients, and conveyed information regarding application processes.
  • Coordinated with underwriters to resolve mortgage application issues and obtain the necessary documentation.
  • Assisted in the preparation of loan closing documents and coordinated with closing agents.

Skills

  • Customer service
  • Sensitive data
  • Multitasking
  • Research
  • Attention to detail
  • Quick learner
  • Fluent in Spanish
  • WPM: 45

References

References available upon request.

Timeline

Senior Loan Processor

SunWest Credit Union
09.2024 - Current

Regional Loan Processor

Gateway Mortgage Group, LLC
11.2017 - 08.2023

Loan Document Specialist 4

Wells Fargo Bank
05.2007 - 10.2017

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Leticia Villareal