Letisia Nieves
Long Beach,CA
Summary
Dynamic Intermediate Office Assistant with a proven track record at Lakewood High School, excelling in customer service and data entry. Recognized for enhancing office efficiency through meticulous organization and prioritization of tasks. A dedicated team player, adept at fostering relationships and maintaining confidentiality while managing diverse administrative responsibilities.
Overview
5
5
years of professional experience
Work History
Intermediate Office Assistant
Lakewood High School
08.2024 - Current
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitors inquiries.
- Maintained confidentiality in handling sensitive information.
- Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Processed incoming and outgoing mail and packages according to established procedures.
Intermediate Office Assistant
LBUSD Board Building
10.2023 - 06.2024
- I assisted Patty O’Conner, Special Education/ None-Public Schools Admin. Several tasks were performed.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
- Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
- Input data into spreadsheets and databases.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Edited and proofread documents for accuracy and completeness.
- Coordinated and scheduled meetings and appointments.
Phone Associates
Blue Shield
11.2019 - 06.2022
- Answered and managed incoming and outgoing calls while recording accurate customer information. Inputting data into spreadsheet and database
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Facilitating smooth operations by effectively handling incoming mail, phone calls and inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Established strong relationships, facilitating effective communication across departments and teams.
Education
Robert A. Millikan High School
Long Beach, CA06.2011
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- File organization
- Verbal communication
- Dedicated team player
- Administrative support
- Office administration
- Prioritizing work
- Mail handling
- Office management
- Excel spreadsheets
- Appointment scheduling
- Front office management
- Clerical support
- Document management
- Filing and data archiving
- Documentation and reporting
- Relationship building
- Meticulous attention to detail
- Spreadsheet creation
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Intermediate Office Assistant
Lakewood High School
08.2024 - Current
Intermediate Office Assistant
LBUSD Board Building
10.2023 - 06.2024
Phone Associates
Blue Shield
11.2019 - 06.2022
Robert A. Millikan High School
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