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Letitia McNeil
Durham,
NC
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Overview
11
11
years of professional experience
Work History
Merchandiser/Sales Associate
SCRUBS AND BEYOND
DURHAM, NC
06.2010 - 01.2012
Answer customers' questions about merchandise and advise customers on merchandise selection
Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases
Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales
Pack customer purchases in bags or cartons
Receive, open, unpack and issue sales floor merchandise.
Merchandiser/ Assistant Manager
UNIFORM LAND
Durham , NC
01.2012 - 08.2013
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Homemaker Aide
SELF EMPLOYED /HOMEMAKER
Durham, NC
08.2013 - 09.2017
Completed dusting, washing dishes, laundry and vacuuming for my family.
Maintained and organized my children's rooms and communal spaces to minimize safety hazards.
Participated in fun group activities to provide light entertainment.
Promoted good oral and personal hygiene by aiding with bathing and teeth brushing.
Sales Associate
NORDSTROM RACK
Durham , NC
09.2017 - 04.2020
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Provided positive first impressions to welcome existing, new and potential customers.
Helped customers locate products and checked store system for merchandise at other sites.
Maintained customer satisfaction with quick and professional handling of product returns.
Logistics Processor/Merchandiser
NORDSTROM RACK
Durham , NC
11.2021 - Current
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Inspected merchandise for quality and arranged proper display location on floor.
Updated pricing and signage to complete product displays and educate customers.
Verified products appeared at correct locations in proper quantities.
Set and recommended mark-up rates, mark-down rates and selling prices for merchandise.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Paralegal Technology -
DURHAM TECHNICAL COMMUNITY COLLEGE
, Durham
Timeline
Logistics Processor/Merchandiser - NORDSTROM RACK
11.2021 - Current
Sales Associate - NORDSTROM RACK
09.2017 - 04.2020
Homemaker Aide - SELF EMPLOYED /HOMEMAKER
08.2013 - 09.2017
Merchandiser/ Assistant Manager - UNIFORM LAND
01.2012 - 08.2013
Merchandiser/Sales Associate - SCRUBS AND BEYOND
06.2010 - 01.2012
DURHAM TECHNICAL COMMUNITY COLLEGE - Paralegal Technology ,