Letitia Hickok
Tallahassee,FL
Summary
Banquet Set Up Supervisor providing excellent work history overseeing banquets from planning stages to day-of activities. Keen eye for detail when arranging room layouts and setting up appetizing food displays. Highly skilled at time management, problem solving and communication.
Overview
12
12
years of professional experience
Work History
Substitute Teacher
Fulton County Schools
Atlanta, GA
06.2020 - 05.2024
- Organized lesson plans and activities for students.
- Maintained a safe learning environment by enforcing school rules and regulations.
- Created an environment conducive to learning while managing challenging behaviors.
- Administered tests and assessments according to school guidelines.
- Monitored student progress and provided feedback for improvement.
Banquet Supervisor
Taste And See Pastry Shoppe
Atlanta, GA
06.2018 - 11.2019
- Created reports summarizing expenses related to banquets such as labor costs, rental fees.
- Assisted in resolving customer complaints or concerns in a timely manner.
- Developed policies and procedures for efficient operation of the banquet department.
- Managed daily operations including inventory control, scheduling personnel, and enforcing sanitation standards.
- Maintained accurate records of employee attendance and payroll information.
Banquet/Supervisor of Concessions
Civic Center
Tallahassee, FL
01.2012 - 12.2016
- Worked closely with culinary team to prepare meals according to menu specifications.
- Maintained accurate records of employee attendance and payroll information.
- Monitored quality of food served at banquets to ensure it met customers' expectations.
- Created reports summarizing expenses related to banquets such as labor costs, rental fees.
- Collaborated with catering sales team to plan events that exceeded clients' expectations.
- Planned menus for special events based on budget requirements.
- Coordinated banquet staff to ensure efficient service of guests.
Education
Some College (No Degree) -
FAMU
Tallahassee, FLSkills
- Sales and Marketing
- Guest Relations
- Scheduling and Rostering
- Event Management
- Etiquette understanding
- Menu Planning
- Team Management
Timeline
Substitute Teacher
Fulton County Schools
06.2020 - 05.2024
Banquet Supervisor
Taste And See Pastry Shoppe
06.2018 - 11.2019
Banquet/Supervisor of Concessions
Civic Center
01.2012 - 12.2016
Some College (No Degree) -
FAMU