LETITSHA SUTTON
Chicago,IL
Summary
Results-driven Property Manager with 3+ years of experience managing a 150-unit affordable housing portfolio with the Housing Authority of Cook County.
Proven track record maintaining 90%+ occupancy, high rent collection rates, and full HUD compliance. COS-certified with expertise in rectifications, inspections, and LITCH/HUD regulations. Strong leadership in overseeing maintenance teams, vendor operations and financial performance.
Advanced user of Yardi Voyager with experience in budgeting, accounts payable, and compliance reporting. Quality-focused Property Manager with genuine care for property conditions. Skilled at providing both resident satisfaction and fulfilling property owner needs. Provider of smooth operations and rapid conflict and crisis resolutions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Property Manager
Housing Authority of Cook County
Chicago, IL
01.2023 - Current
- Managed full operations of a 150-unit residential community, maintaining 90% + occupancy rate
- Achieved consistent high collection performance of 95%
- Ensured 100% compliance with HUD regulations, rectifications, and inspections
- Supervised maintenance staff and vendors, enhancing work order completion time and tenant satisfaction
- Managed annual recertification's and tenant file compliance to ensure regulatory adherence and smooth operations
- Oversaw property financials, including budgeting and rent rolls, to maintain fiscal health and operational efficiency
- Resolved tenant issues and lease violations while maintaining high retention
Accounts Payable Specialist
Housing Authority of Cook County
Chicago, IL
01.2020 - 01.2023
- Managed full cycle accounts payable, ensuring accurate invoice review, timely coding approvals, and efficient payment processing
- Processed high-volume invoices and vendor payments exceeding $2M+ annually
- Reconciled accounts and resolved discrepancies to ensure 100% financial accuracy and compliance
- Investigated and resolved billing errors to minimize overpayments and enhance cost control measures
- Utilized Yardi Voyager for invoice processing, payment tracking, and generating comprehensive financial reports
Accounts Payable Clerk
Village of Markham
Markham, IL
01.2018 - 01.2020
- Reviewed and verified invoices, purchase orders, and contracts, facilitating timely payment approvals
- Processed high-volume vendor invoices and payments, ensuring accuracy and compliance in fast-paced municipal environment
- Maintained accurate financial records and ensured timely and compliant payment processing
- Coordinated with vendors and internal departments to resolve billing issues and payment inquiries, enhancing overall vendor relationships
Education
High School Diploma -
Some College (No Degree) -
College of DuPage
Skills
- HUD Compliance & Rectifications
- LIHTC & Affordable Housing Regulations
- Occupancy & Leasing Strategy
- Rent collection & Delinquency Management
- Yardi Voyager
- Budgeting & Financial Oversight
- Vendor & Maintenance Management
- Tenant Relations & Conflict Resolutions
Certification
Certified Occupancy Specialist (COS)
Timeline
Property Manager
Housing Authority of Cook County
01.2023 - Current
Accounts Payable Specialist
Housing Authority of Cook County
01.2020 - 01.2023
Accounts Payable Clerk
Village of Markham
01.2018 - 01.2020
High School Diploma -
Some College (No Degree) -
College of DuPage