LeTrell Dowell
USA
Summary
Driven to excel, I leveraged organizational skills and professionalism at MultiPlan to pioneer subrogation strategies, boosting recovery rates significantly. With a keen eye for detail and robust team collaboration, I ensured 100% prescription accuracy at JanusRX and led Walmart teams to surpass targets, enhancing customer satisfaction and operational efficiency.
Overview
10
10
years of professional experience
Work History
Subrogation Specialist
MultiPlan
01.2022 - Current
- Boost recovery rates through strategic subrogation procedures, achieving measurable results
- Investigate paid claims to identify subrogation opportunities, enhancing financial recovery
- Improve team collaboration for accurate file handling, ensuring data integrity
- Coordinate with departments to streamline subrogation processes, driving efficiency
- Implement innovative subrogation tactics, setting new industry benchmarks
- Spearheaded cutting-edge subrogation strategies, elevating recovery rates and setting new industry standards for efficiency and effectiveness
Pharmacy Technician
JanusRX
07.2020 - 08.2022
- Ensured 100% accuracy in prescription processing, enhancing patient safety and data integrity.
- Addressed customer and healthcare provider queries professionally, boosting satisfaction levels
- Maintained error-free dispensing through meticulous attention to detail, reducing risk.
- Streamlined workflow, leading to measurable productivity improvements
- Enhanced customer satisfaction with prompt and accurate service, ensuring repeat business
- Processed prescriptions with unwavering precision, ensuring 100% accuracy in patient data management and medication dispensing
Department Manager
Walmart
02.2015 - 06.2020
- Led team to exceed goals, enhancing productivity through collaboration and clear expectations
- Implemented customer service initiatives, improving satisfaction and retention
- Managed workflow efficiently, consistently meeting quality service goals
- Evaluated staff performance, rewarding diligence and addressing areas for improvement
- Increased staff accountability and productivity through clear performance expectations
- Spearhead team initiatives, surpassing established targets and enhancing customer satisfaction through strategic service improvements and efficient workflow management
Education
College Prep Diploma -
William Henry Spencer High School
Columbus, GA05.2012
Skills
- Organizational skills
- Professionalism
- Attention to detail
- Time management
- Leadership
- Decision-making capabilities
- Investigative research
- Teamwork and Collaboration
- Problem-Solving
- Claims Investigation
- Multitasking
- Reliability
- Computer Skills
- Customer service and support
- Decision-Making
References
- Jermanda Francis, 706.604.6784
- Samantha Redfern, 845.978.0359
- Sonya Tracy Miller, 706.992.8510
Timeline
Subrogation Specialist
MultiPlan
01.2022 - Current
Pharmacy Technician
JanusRX
07.2020 - 08.2022
Department Manager
Walmart
02.2015 - 06.2020
College Prep Diploma -
William Henry Spencer High School