LeTrell Dowell
USA
Summary
Driven to excel, I leveraged organizational skills and professionalism at MultiPlan to pioneer subrogation strategies, boosting recovery rates significantly. With a keen eye for detail and robust team collaboration, I ensured 100% prescription accuracy at JanusRX and led Walmart teams to surpass targets, enhancing customer satisfaction and operational efficiency.
Overview
10
10
years of professional experience
Work History
Subrogation Specialist
MultiPlan
Remote
01.2022 - Current
- Boost recovery rates through strategic subrogation procedures, achieving measurable results
- Investigate paid claims to identify subrogation opportunities, enhancing financial recovery
- Improve team collaboration for accurate file handling, ensuring data integrity
- Coordinate with departments to streamline subrogation processes, driving efficiency
- Implement innovative subrogation tactics, setting new industry benchmarks
- Spearheaded cutting-edge subrogation strategies, elevating recovery rates and setting new industry standards for efficiency and effectiveness
Pharmacy Technician
JanusRX
Columbus, GA
07.2020 - 08.2022
- Ensured 100% accuracy in prescription processing, enhancing patient safety and data integrity.
- Addressed customer and healthcare provider queries professionally, boosting satisfaction levels
- Maintained error-free dispensing through meticulous attention to detail, reducing risk.
- Streamlined workflow, leading to measurable productivity improvements
- Enhanced customer satisfaction with prompt and accurate service, ensuring repeat business
- Processed prescriptions with unwavering precision, ensuring 100% accuracy in patient data management and medication dispensing
Department Manager
Walmart
Columbus, GA
02.2015 - 06.2020
- Led team to exceed goals, enhancing productivity through collaboration and clear expectations
- Implemented customer service initiatives, improving satisfaction and retention
- Managed workflow efficiently, consistently meeting quality service goals
- Evaluated staff performance, rewarding diligence and addressing areas for improvement
- Increased staff accountability and productivity through clear performance expectations
- Spearhead team initiatives, surpassing established targets and enhancing customer satisfaction through strategic service improvements and efficient workflow management
Education
College Prep Diploma -
William Henry Spencer High School
Columbus, GA05.2012
Skills
- Organizational skills
- Professionalism
- Attention to detail
- Time management
- Leadership
- Decision-making capabilities
- Investigative research
- Teamwork and Collaboration
- Problem-Solving
- Claims Investigation
- Multitasking
- Reliability
- Computer Skills
- Customer service and support
- Decision-Making
References
- Jermanda Francis, 706.604.6784
- Samantha Redfern, 845.978.0359
- Sonya Tracy Miller, 706.992.8510
Timeline
Subrogation Specialist
MultiPlan
01.2022 - Current
Pharmacy Technician
JanusRX
07.2020 - 08.2022
Department Manager
Walmart
02.2015 - 06.2020
College Prep Diploma -
William Henry Spencer High School