Lety Villasenor
Des Plaines,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
ACT Recovery Counselor
Trilogy Behavioral Health
Chicago, IL
07.2020 - Current
- Providing client-centered, strengths-based, and trauma-informed services to clients with severe mental illnesses and co-occurring substance abuse/addiction disorders utilizing a harm reduction approach
- Assessing clients' personal, medical, emotional, social, and environmental situations to plan for treatment courses through home, community, and office visits
- Providing individually-based motivational treatment and support to clients to assist them in their recovery from mental illness
ACT Case Manager
Community Counseling Centers of Chicago
Chicago, IL
08.2017 - 07.2020
- Collaborate with counselors and physicians to coordinate treatment, drawing on social work experience and patient needs
- Manage and verify medical and financial benefits for clients, assessing needs and making recommendations for treatment
- Advocate and assist clients with problem-solving and independent living skills and helped them access programs
- Answer a 24-hour crisis line to provide psychiatric care
- Collaborate with DMH funded agencies and other mental health service providers.
Behavioral Support Specialist
Kenneth Young Center
Elk Grove, IL
02.2017 - 02.2018
- Provided individual support to children and adolescents with issues, such as anxiety, depression, and low self-esteem
- Developed and strengthened self-confidence, coping, and social skills through various activities within the community
- Coordinated with the client’s treatment team and primary clinician to monitor the client’s progress in treatment
Corporate Travel Agent
Gant Travel Management
Itasca, IL
10.2000 - 07.2017
- Member of a 15-person team, booking domestic and international reservations for a major US candy company
- Highly skilled and flexible when making car, airline, and hotel reservations for clients
- Research other rates and discounts within the travel industry to maintain competitive rates and deals.
Education
Master of Social Work - Social Work
Northeastern Illinois University
Chicago, IL05.2022
Bachelor of Arts - Social Work
Northeastern Illinois University
2016
Skills
- Community Outreach
- Crisis Intervention
- Home Visits and Inspections
- Resource Identification
- Intervention Plans
- Emotional Support
- Case Notes
- Social Work
- Client Advocacy
- Treatment Planning
- Mental Health Support
- Trauma-Informed Care
Timeline
ACT Recovery Counselor
Trilogy Behavioral Health
07.2020 - Current
ACT Case Manager
Community Counseling Centers of Chicago
08.2017 - 07.2020
Behavioral Support Specialist
Kenneth Young Center
02.2017 - 02.2018
Corporate Travel Agent
Gant Travel Management
10.2000 - 07.2017
Master of Social Work - Social Work
Northeastern Illinois University
Bachelor of Arts - Social Work
Northeastern Illinois University
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