Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Leticia Alyze cruz vital

Avondale,Arizona

Summary

Dedicated student with a strong work ethic and a passion for practical experience, recognized for kindness and compassion in collaborative environments. Committed to contributing innovative ideas to team projects while leveraging academic knowledge in real-world settings. Eager to pursue professional growth opportunities, showcasing customer service, multitasking, and time management abilities. Devoted to ensuring every customer receives a positive and memorable experience.

Overview

5
5
years of professional experience

Work History

Server

Omni Hotels & Resorts
04.2024 - Current
  • Delivered food orders promptly.
  • Uphold high standards of sanitation in accordance with health department regulations.
  • Coached new team members in job responsibilities.
  • Prepared drinks according to standard recipes.
  • Stocked service areas with supplies during slow periods.
  • Built strong relationships with guests and increased repeat business through outstanding customer service.
  • Greeted guests and provided menus.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Processed checks and provided itemized meal costs with taxes.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Cashier

Peter Piper Pizza Inc
08.2020 - 08.2021
  • Greeted customers promptly and responded to questions.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Discounted purchases by scanning and redeeming coupons.
  • Verified that customers were of legal age to purchase alcohol.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Answered phone calls to assist customers with questions and orders.

Education

Associate of Arts - General Studies

Maricopa Community Colleges, Estrella Mountain Community College
Avondale, AZ
05-2025

Skills

  • Team member support
  • Memorization
  • Cash handling
  • Professional appearance
  • Strong work ethic
  • Patience and empathy
  • Attention to detail
  • Following instructions
  • bilingual (can speak spanish aswell)
  • Friendly and helpful
  • Reliable and responsible
  • Adaptable and flexible

Languages

Spanish Native/ Bilingual
English Native/ Bilingual

Timeline

Server

Omni Hotels & Resorts
04.2024 - Current

Cashier

Peter Piper Pizza Inc
08.2020 - 08.2021

Associate of Arts - General Studies

Maricopa Community Colleges, Estrella Mountain Community College

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Leticia Alyze cruz vital