To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Barista
Starbucks
10.2020 - Current
Create wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Increase repeat business by providing exceptional customer service and building rapport with patrons.
Manage time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Streamline order processing through accurate cash handling and efficient use of the point-of-sale system.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Showcase versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
Help management keep adequate supply on hand by notifying of shortages.
Leadership Development Intern
Hersheypark
06.2023 - 09.2023
Developed leadership skills through active participation in workshops, seminars, and group activities.
Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences.
Demonstrated excellent multitasking abilities while operating multiple rides within assigned areas during busy park hours.
Built and established positive relationships with patrons, team members and supervisors.
Textile Intern
D & D Building
09.2019 - 02.2020
Restocked office supplies and retrieved files for staff
Developed correspondence letters, memos and emails
Contributed to content creation for company website
Helped with administrative support, including managing incoming calls, coordinating files and sorting mail
Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
Summer Youth Employee
S.Y.E.P
06.2017 - 09.2017
Designed graphic images for the aesthetics of the blog
Applied current editing and photography tools to tell great stories
Maintained aesthetics of blog through images and troubleshooting issues
Created dynamic graphics to accompany blog posts
Gathered information by researching topics for company's blog.