Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Levester Tucker

Rochester,NY

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Advisor

CoverWallet
03.2024 - Current
  • Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
  • Increased sales by establishing rapport with customers and identifying their needs.
  • Offering advice on purchases and promoting additional products.
  • Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.

Sales Development Representative

CoverWallet
08.2022 - Current
  • Lead generation - Established relationships with prospects and customers to promote sales growth
  • Pipeline management - Maintaining accurate records of interactions with prospects in the CRM system.
  • Market research - Conducting research on market trends and industry development using data analytics

Financial Representative

Centra Financial
12.2018 - 01.2020
  • Prospect and network to gain new clients
  • Grow existing client portfolio's
  • Presentations to clients and VP's on gathered financial data
  • Work with Business Owners to create alliance/referral program
  • Determine financial weakness and provide solutions
  • Perform budget planning for maximum financial growth and heathy finical future.

Insurance/Financial Services Agent

Banker's Life
06.2018 - 12.2018
  • Prospecting and networking to help families prepare for life's expected and unexpected financial events through education
  • Provide need-based recommendations to client in effort to positively impact their financial picture
  • Determined suitable insurance needs from multiple available plans.

Education

Biology

Monroe Community College
Rochester, NY
05.2016

Skills

  • Sales experience
  • Customer service experience
  • Building rapport
  • Objection handling
  • Upselling strategies
  • CRM proficiency
  • Pipeline Management

Certification

Property & Casualty Insurance License March 4th 2023

References

Amber Longo - Sales (585) 802-4377

Anthony Nelson- Financial Advisor - (585) 766-2327

Freddie Walker - Insurance Agent  - (585) 500-8172

Timeline

Sales Advisor

CoverWallet
03.2024 - Current

Sales Development Representative

CoverWallet
08.2022 - Current

Financial Representative

Centra Financial
12.2018 - 01.2020

Insurance/Financial Services Agent

Banker's Life
06.2018 - 12.2018

Biology

Monroe Community College

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Levester Tucker