Levi Bergthold
Chattanooga,TN
Summary
As a front-of-house employee, I always strive to maintain a professional and positive attitude. I believe in providing exceptional customer service, utilizing strong communication skills, and building meaningful relationships with my coworkers. In my previous role, I significantly contributed to overall guest satisfaction and aimed to create positive customer experiences.
Overview
1
1
year of professional experience
Work History
Barista
Red Owl Coffee
Chattanooga, Tennessee
08.2023 - 08.2024
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Prepared specialty coffee drinks such as lattes, cappuccinos, americanos, frappuccinos, etc.
- Operated cash registers to process customer payments.
- Utilized POS system to receive and process customer payments.
- I trained new baristas on company policies and procedures regarding food handling safety standards.
- I was a closing shift barista responsible for keeping the business clean and ready for the next day. My duties included washing dishes, descaling espresso machines, cleaning bathrooms, wiping down counters, cleaning the cafe area, sweeping and mopping floors, restocking fridges, etc.
Education
High School Diploma -
Cedarville University Online Dual-Enrollment
Cedarville, OH12-2024
Skills
- Order taking experience
- Point of sales & cash register experience
- Espresso machine operation
- Customer hospitality and accommodation
- Hard working
- Friendly and outgoing
- Positive and effective communication
- Eagerness to learn new skills
Timeline
Barista
Red Owl Coffee
08.2023 - 08.2024
High School Diploma -
Cedarville University Online Dual-Enrollment
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