Levi Ferdinand
Brooklyn,New York
Summary
Highly adaptable Business Analyst with over 7 years of experience in SDLC methodologies, including Waterfall and Agile principles, facilitating JAD sessions, and leading daily sprint ceremonies to enhance communication between onshore and offshore teams. Skilled in collaborating with Product Owners to gather requirements, understanding them from a system perspective and translating them to high level stakeholders and IT team.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Business Analyst
Cigna Health
Bloomfield, CT
09.2023 - Current
- Worked as a Business analyst at Cigma Health, I was working on multiple projects, which included adding new functionalities to existing systems
- Collaborated closely with Business Development, stakeholders, product owners, developers, and testers throughout the software development life cycle to ensure alignment and effective project delivery.
- Created and reviewed business requirements, functional specifications, and system documentation, while managing project schedules and facilitating JAD sessions to clarify project scope and feasibility.
- Implemented continuous integration and delivery practices using Jenkins, Jira, and Confluence in an Agile environment, providing hands-on guidance to developers in AWS to ensure code quality and adherence to user story acceptance criteria.
- Analyzed and translated business requirements into system specifications using UML and waterfall methodology, while generating reporting requirements and documentation using COGNOS and MS Visio for process and architectural overviews.
- Engaged with project managers to oversee the SDLC phases, actively updating the product backlog and ensuring timely delivery of project milestones through effective stakeholder communication and issue resolution.
Business Analyst
JetBlue
Long Island City, NY
09.2022 - 03.2023
- Elicited and documented business requirements for technology migrations, preparing Business Requirement Documents (BRDs) and analyzing AS-IS processes to develop TO-BE processes, ensuring alignment with business needs.
- Developed Power BI dashboards to visualize migration progress and provide actionable insights to stakeholders, enabling data-driven decision-making.
- Guided the team in following Scaled Agile Framework (SAFe) principles and best practices, facilitating effective sprint management in Jira, assisting the Product Owner with user stories, backlog prioritization, and tracking project progress through burn-down charts and Power BI reports.
- Recommended and implemented best practices and tools to enhance DevOps adoption, including organizing training events and equipping team members with Power BI skills to improve data visibility and reporting.
- Established user acceptance criteria and collaborated on the Definition of Ready (DoR) and Definition of Done (DoD), ensuring user stories met investment and SMART criteria, while creating Power BI dashboards to monitor change request incorporation.
- Conducted user training sessions, including Power BI tutorials, and presented system features and data visualizations to senior management, fostering a culture of open communication and continuous improvement within the team
Business Analyst
Santander Bank
Boston, MA
01.2022 - 10.2022
- Created and managed technical story cards, test plans, and test cases, while drafting user stories and acceptance criteria using Gherkin, ensuring clarity and alignment with project goals.
- Designed and implemented Power BI dashboards to monitor project progress and stakeholder engagement, integrating SQL queries to extract and visualize data.
- Documented and organized requirements gathered from brainstorming sessions, preparing use cases and AS-IS/TO-BE diagrams that outlined system capabilities and processes using Visio.
- Collaborated with technical and testing analysts to decompose user stories into manageable tasks, visualizing defect management trends through Power BI reports for triaging and analysis.
- Designed high-level and detailed functional specifications, creating Power BI dashboards to track system performance metrics and identify improvement areas.
- Evaluated, designed, and implemented SAP solutions, while leveraging Power BI to analyze the feasibility of new systems and provide real-time reporting on enhancements and deliverables.
Junior Business Analyst
Alpine Paper Manufacturing
New York NY
03.2017 - 11.2021
- Collaborated with the IT and operations teams to implement a new Enterprise Resource Planning (ERP) system tailored to streamline supply chain management, inventory tracking, and production scheduling
- Gathered and documented business requirements by interviewing stakeholders across production, procurement, and sales departments.
- Assisted in creating process maps to identify inefficiencies in the legacy system.
- Participated in vendor selection by evaluating software solutions based on company needs and budget.
- Facilitated data migration by ensuring accurate transfer of inventory, customer, and order data from the old system to the new platform.
- Coordinated user acceptance testing (UAT) sessions to validate system functionality and ensure alignment with business goals.
- Provided end-user training and developed user manuals to ensure a smooth transition.
Education
Bachelor’s Degree - Finance
Baruch College
Skills
- Data analysis
- Requirements Elicitation and Documentation
- Project Management
- Process Modeling and Workflow Analysis
- User Story Development and Acceptance Criteria
- Test Planning and Quality Assurance
- User Acceptance Testing
- Technical Problem Analysis and Solution Design
- Mockups and Wireframes Creation
- SAP Solution Design and Implementation
Certification
Amazon Certified Cloud Practitioner
Microsoft Power BI Data Analyst Associate
Timeline
Business Analyst
Cigna Health
09.2023 - Current
Business Analyst
JetBlue
09.2022 - 03.2023
Business Analyst
Santander Bank
01.2022 - 10.2022
Junior Business Analyst
Alpine Paper Manufacturing
03.2017 - 11.2021
Bachelor’s Degree - Finance
Baruch College