Summary
Overview
Work History
Education
Skills
Music Composition
Timeline
Generic

Levi Graham

Arlington ,TX

Summary

Driven by a results-focused approach, I leveraged my expertise in customer relations and money handling at Western Beverage to enhance security measures and streamline operations, achieving a significant reduction in discrepancies. My background in music education and retail management underscores my ability to be people focused as well as analytical towards potential and existing problems and be proactive in solving these problems.

Overview

6
6
years of professional experience

Work History

Assistant Manager

Western Beverage
06.2021 - 08.2024
  • Correctly identify and deny sales to potential liability customers such as minors, drunk, or belligerent individuals.
  • Account for the safety and security of both product and personal from shoplifters, thieves and other criminals.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Open and Close store on select days when store manager could not work.
  • Manage and facilitate a unique alcohol delivery system in addition to daily duties within the retail side of the store.
  • Manage correct filing systems for both delivery and retail in accordance with state regulation and standards.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.

Student Teaching Intern (Music)

Legacy Freshman and Senior HS
07.2022 - 12.2022
  • Necessary for completion of a bachelors degree in Music Education
  • Work with a team of teachers to correctly guide students through rehearsals, performances and events throughout the semester.
  • Maintained composed, professional demeanor in classroom situations.
  • Implemented differentiated instruction to accommodate diverse learning styles and needs, ensuring every student''s growth.
  • Participated in professional development opportunities to stay current on best practices and innovative teaching techniques.
  • Facilitated small group activities and one-on-one instruction to meet individual student needs.
  • Worked with classroom teacher to learn about current standards and best practices.
  • Assisted with management of classroom rules, procedures and expectations to instill discipline and observance of conduct code.
  • Evaluated student progress through formative and summative assessments, providing constructive feedback for improvement.
  • Managed classroom behavior effectively, establishing clear expectations and consistent consequences for all students.
  • Developed positive relationships with students, fostering a supportive learning environment that encouraged academic success.
  • Enhanced student comprehension by incorporating diverse instructional strategies and multimedia resources.
  • Developed lesson plans that incorporated mandated topics and included immersive activities for student engagement.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Shifted between formal and informal methods of teaching to keep students engaged.

Key Holder

Baskin Robins
06.2018 - 08.2020
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
  • Streamlined opening and closing procedures as integral member of store staff.
  • Ensured compliance with company policies and procedures, maintaining a safe and secure work environment for all staff members.
  • Assisted in hiring and training new employees, fostering a collaborative team atmosphere.
  • Enhanced store security by meticulously following all opening and closing procedures.
  • Maintained store's cleanliness and visual standards, creating welcoming environment for customers.

Education

Master of Arts - Music Theory And Composition

The University of Texas At Arlington
Arlington, TX
05.2027

Bachelor of Arts - Music Education

The University of Texas of The Permian Basin
Odessa, TX
12.2022

High School Diploma -

Robert E. Lee
Midland, TX
08.2017

Skills

  • Money Handling
  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Recruiting and interviewing
  • Customer Relationship Management (CRM)
  • Instructional Strategies
  • Lesson Planning
  • Orchestra background
  • Individualized Instruction
  • Co-Teaching and Co-Planning
  • Music Theory

Music Composition

I currently compose music in my own time. I hope to expand on my ability to do so with the masters program I am in currently to hopefully learn how to turn my hobby into a profession.

Timeline

Student Teaching Intern (Music)

Legacy Freshman and Senior HS
07.2022 - 12.2022

Assistant Manager

Western Beverage
06.2021 - 08.2024

Key Holder

Baskin Robins
06.2018 - 08.2020

Master of Arts - Music Theory And Composition

The University of Texas At Arlington

Bachelor of Arts - Music Education

The University of Texas of The Permian Basin

High School Diploma -

Robert E. Lee

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Levi Graham