Motivated inside sales professional with strong problem-solving skills and a solid foundation in sales. Committed to leveraging expertise in telephone etiquette and efficiency to drive customer engagement and streamline quoting processes.
Overview
4
4
years of professional experience
Work History
Inside Sales
Core and Main
Morgantown, WV
01.2024 - Current
Enhanced communication between sales team members and internal support staff, leading to improved efficiency in addressing customer inquiries and concerns.
Analyzed customer inquiries to provide accurate and timely quotes.
Collaborated with sales team to streamline quoting processes and improve efficiency.
Collaborated with shipping departments to coordinate logistics and schedule deliveries efficiently.
Processed orders accurately using inventory management systems to ensure timely fulfillment.
Student Supervisor
Fairmont State University Falcon Center
Fairmont, WV
01.2022 - 12.2022
Supervised daily operations, ensuring compliance with university policies and procedures.
Trained and mentored new student staff on roles and responsibilities.
Coordinated scheduling for events and activities within Falcon Center facilities.
Implemented process improvements to enhance efficiency of student staff workflows.
Facilitated communication between management and student employees to address concerns effectively.
Mentored new student supervisors, sharing best practices and providing guidance for success in the role.