Levi Pennington
St Louis,MO
Summary
Motivated public servant with a penchant for learning and a dedication to making betterment approachable. Pupil of People; Professor of Patience.
Overview
14
14
years of professional experience
Work History
Barista Trainer
Target
2020.08 - Current
- Trained new baristas on beverage preparation and customer service protocols
- Developed and implemented training materials to enhance team performance
- Assisted management in maintaining inventory levels and ordering supplies efficiently
- Customized training strategies based on individual barista knowledge, experience, and strengths
- Boosted company reputation by maintaining a clean, efficient, and inviting café environment
Shift Supervisor
Starbucks
2017.04 - 2019.11
- Supervised daily operations and ensured efficient workflow
- Trained and mentored new baristas on company standards and procedures
- Managed inventory levels, conducting regular stock assessments
- Completed store opening and closing procedures, including balancing tills
- Reduced employee turnover rate by fostering a positive work environment
- Resolved customer complaints and issues with empathy and pragmatism
Library Technician III
Max Chambers Library
2012.09 - 2015.09
- Processed incoming materials efficiently, expediting availability for patron use
- Collected and deposited public copier revenue
- Provided technical support to patrons using computers and other equipment (microfilm/fiche, copiers, midi keyboards, etc)
- Trained and scheduled Student Workers
- Collaborated with librarians to develop promotional displays (curated rotating DVD shelf; maintained MultiMedia Dept. Blog)
- Coordinated with school faculty on special projects requiring library-based resources and expertise
- Resolved customer concerns diplomatically
- Conducted inventory audits for accurate record-keeping and identification of missing or damaged items
Education
No Degree - Fashion Marketing/Art History
University of Central Oklahoma
Edmond, OKHigh School Diploma -
Lawton High School
Lawton, OKSkills
- Leadership experience
- Excellent memory
- Friendly and outgoing
- Clear communication
- Active listener
- Exceptional patron service
Timeline
Barista Trainer
Target
2020.08 - Current
Shift Supervisor
Starbucks
2017.04 - 2019.11
Library Technician III
Max Chambers Library
2012.09 - 2015.09
No Degree - Fashion Marketing/Art History
University of Central Oklahoma
High School Diploma -
Lawton High School