Levi Stewart
Summary
Proven Customer Service Associate at Giant Food Stores, adept in stock replenishment and maintaining positive customer relations through assertive communication. Excelled in enhancing customer satisfaction and efficiently handling transactions, showcasing a blend of hard and soft skills. Achieved commendable feedback by resolving complaints and streamlining service solutions.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Giant Food Stores
07.2022 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
Summer Help
Archer Daniels Midland Company
06.2024 - 07.2024
- Conducted thorough research on industry trends to inform decision-making processes among team members.
- Actively participated in staff meetings, contributing valuable ideas for improving workplace policies or procedures.
- Supported staff members by conducting research and gathering necessary information for various projects.
- Maintained a clean and organized workspace, promoting a positive working atmosphere for all team members.
- Improved office efficiency with meticulous filing and organization of important documents.
- Prepared detailed reports on program activities, providing valuable insights for future improvements.
- Utilized computer databases to locate library materials.
- Provided assistance and support to staff in regard to facility maintenance, security, and services.
Cashier
Chic-Fil-A
07.2022 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Big Spring High School
Newville, PA05-2024
Skills
- Stock replenishment
- Assertiveness
- Product and service solutions
- Refunds and exchanges
- Tactful and diplomatic
- Refunds processing
- Point of sale systems
- Account updating
Languages
Spanish
Elementary
Timeline
Summer Help
Archer Daniels Midland Company
06.2024 - 07.2024
Customer Service Associate
Giant Food Stores
07.2022 - Current
Cashier
Chic-Fil-A
07.2022 - 10.2022
High School Diploma -
Big Spring High School
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