Levia Heffner

Interviewed clients to receive energy assistance

Approved/ Denied benefits

Organize Applications

Worked as a team to process applications

• Oversaw and planned social activities, such as senior dinners and youth activities, to encourage program participation
• Assisted the board president in identifying and recruiting other board members, and several board members were successfully recruited
• Was in charge of overseeing changes to the company's procedures and organization
• Worked with cooperative and other members to get them involved in policy decisions, fundraising, and raising the organization's visibility
• Leader of social groups for the boys and girls in the community.
• Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.

• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
• Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.

• Assisted in long-term health needs
• Planned optimal meals based on established nutritional plans, which included grocery shopping and dish preparation
• Kept track of everything
• Ran errands for clients and transported them to appointments to maintain wellness and support daily living needs
• Greeted patients and families with a cheerful, compassionate demeanor, resulting in the formation of long-term professional relationships.