Summary
Work History
Education
Skills
Timeline
Generic

Leviana Taylor

Amherst,MA

Summary

Adept at drawer management and delivering exceptional customer service, I significantly enhanced customer satisfaction at Wendy's Fast Food. Leveraging skills in cash handling and cultural awareness, I excelled in multitasking and maintaining a positive, professional demeanor. My proactive approach ensured operational efficiency and adherence to safety protocols, setting a high standard for team performance.

Work History

Customer Service Cashier

Wendys Fast Food
Worcester, MA
10.2024 - Current
  • Maintained cleanliness and presentation of stock room and production floor.
  • Balanced cash drawers at the end of each shift.
  • Answered customers' questions and provided information on store procedures or policies.
  • Addressed customer questions and concerns regarding products and services.
  • Received payment by cash, check, credit cards, vouchers or automatic debits.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Ensured that all areas of the retail floor were properly stocked throughout each shift.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Processed credit card transactions accurately and efficiently.
  • Greeted customers promptly and responded to questions.
  • Adhered to social distancing protocols and wore mask or face shield.

Education

High School Diploma -

Doherty High School
Worcester, MA
06-2025

Skills

  • Order coordination
  • Drawer management
  • Customer inquiries
  • Cultural awareness
  • Patience and composure
  • Cash handling expertise
  • Reliability and punctuality
  • Cash handling
  • Positive and professional
  • Customer service
  • Customer satisfaction
  • Multitasking and organization
  • Basic math
  • Phone etiquette

Timeline

Customer Service Cashier

Wendys Fast Food
10.2024 - Current

High School Diploma -

Doherty High School
Leviana Taylor