Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Levis Fabiola Cruz Fuentes

Lehigh Acres

Overview

9
9
years of professional experience

Work History

Assistant Manager

C.m construction of swf
Lehigh Acres
02.2021 - 01.2025
  • Assisted in managing daily operations on construction sites.
  • Communicated with clients to address project inquiries and updates.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Proposed or approved modifications to project plans.

Coordinator

TJ Max
Estero
01.2018 - 01.2021
  • Developed and maintained project documentation and reports.
  • Organized training sessions for new team members on tools and procedures.
  • Managed inventory of supplies and ensured timely replenishment.
  • Managed day-to-day operations of the department including scheduling tasks and assigning duties.
  • Resolved customer complaints in a timely manner while upholding company standards.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.

Customer Service Representative

Walmart
LaBelle
06.2016 - 07.2017
  • Assisted customers with inquiries and product location in store.
  • Maintained a clean and organized sales floor environment.
  • Collaborated with team members to ensure efficient service delivery.
  • Educated customers on promotions and store policies effectively.
  • Operated point-of-sale systems for seamless transaction processing.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

High School Diploma -

Southeastern Christian Academy
Miami
05-2004

Skills

  • Inventory management
  • Staff supervision
  • Customer service
  • Speak Spanish and English
  • fast learner, multitask

Languages

Spanish
Professional
English
Professional

Accomplishments

  • always on time
  • always hands on deck
  • reliable

Timeline

Assistant Manager

C.m construction of swf
02.2021 - 01.2025

Coordinator

TJ Max
01.2018 - 01.2021

Customer Service Representative

Walmart
06.2016 - 07.2017

High School Diploma -

Southeastern Christian Academy

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