Levon Volpe
Cornwall,NY
Summary
I am currently a Program Analyst for the Army Housing Office at the United States Army Garrison, West Point, New York. I am confident that my work ethic, leadership capabilities, and ability to be a team player will serve me well in this role.
Overview
7
7
years of professional experience
Work History
Program Analyst, GS-0343-11
USAG, Directorate of Public Works-Army Housing Office (AHO)
05.2019 - Current
- Works in support of the Army Housing Office to resolve privatized housing issues through case management with residents and work order quality assurance
- Briefs leadership on housing issues to identify solutions.
- Enhanced program efficiency by streamlining processes and implementing data-driven improvements.
- Developed and maintained project schedules, ensuring key milestones were met on time and within budget.
- Optimized resource allocation through careful analysis of program requirements and constraints.
- Collaborated with stakeholders to define clear program goals and establish performance metrics.
- Evaluated vendor proposals for cost-effectiveness, technical feasibility, and alignment with program objectives.
- Implemented quality assurance measures, leading to a significant reduction in errors and rework.
- Identified opportunities for process improvement, resulting in increased operational efficiency across the organization.
- Monitored program performance against established benchmarks, taking corrective action as needed to realign with desired outcomes.
- Coordinated closely with finance teams to manage budgets effectively throughout the lifecycle of each project or initiative.
- Validated results and performed quality assurance to assess accuracy of data.
- Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
Senior Program Assistant-PSC CUNY
Research Foundation CUNY
11.2017 - 11.2018
- Composed reports, memos, and related materials for internal and external distribution
- Provided fiscal oversight of transactions submitted against awards.
- Enhanced program efficiency by streamlining processes and implementing new project management tools.
- Organized events and meetings for program staff, ensuring seamless logistics and effective communication among attendees.
- Assisted in monitoring project budgets, tracking expenses, and providing accurate financial reports for senior management review.
- Established strong relationships with internal and external stakeholders, ensuring smooth coordination and communication throughout projects.
Residential Counselor
New York Military Academy
09.2017 - 11.2018
- Responsible for direct, on-site, management administration and implementation of projects, facilities, in support of the housing management programs.
Laborer/Conference RA
Binghamton University
- Assisted Associate Director of Operations with coordinating the installation and procurement of furnishings for residential halls on campus
- Maintained inventory of items and tracked life-cycle replacements.
Education
MPA-Public Policy and Administration -
John Jay College (CUNY)
New York, NY06.2023
Master of Science - Protection Management
John Jay College (CUNY)
New York, NY06.2023
Bachelor of Science - Integrative Neuroscience
Binghamton University (SUNY)
Binghamton, NY05.2017
Skills
- 6 years of experience
- Understanding and application of federal/ NYS rules and regulations
- Ability to interact, cooperate, and collaborate with other people independently as a team member
- Ability to initiate, build, and maintain relationships
- Ability to operate in a fast-paced, dynamic environment
- Facilities Maintenance
- Customer Service
- Residential construction
- Resource Management
- Time Management
- Team Collaboration
- Complex Problem-Solving
- Attention to Detail
- Willingness to learn
Timeline
Program Analyst, GS-0343-11
USAG, Directorate of Public Works-Army Housing Office (AHO)
05.2019 - Current
Senior Program Assistant-PSC CUNY
Research Foundation CUNY
11.2017 - 11.2018
Residential Counselor
New York Military Academy
09.2017 - 11.2018
Laborer/Conference RA
Binghamton University
MPA-Public Policy and Administration -
John Jay College (CUNY)
Master of Science - Protection Management
John Jay College (CUNY)
Bachelor of Science - Integrative Neuroscience
Binghamton University (SUNY)
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