Levonia Ellis
Clinton Township,MI
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Lead Keyholder
Journeys
05.2023 - 02.2024
- Completed store opening and closing procedures.
- Opened inventory boxes and restocked shelves.
- Opened and closed store 6 days a week by counting registers, making deposits, and storing and filing all daily paperwork.
- Boosted sales performance by implementing effective sales strategies and maintaining strong customer relationships.
- Trained and mentored new employees.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Overnight Cashier
Meijer
04.2023 - 09.2023
- Maintained a clean and organized store environment, contributing to a positive shopping experience for customers.
- Balanced cash drawers accurately at the beginning and end of each shift without discrepancies.
- Delivered expert, friendly service to serve every customer need.
- Handled cash, credit, and debit transactions accurately while adhering to company policies and procedures.
- Set up new sales displays each week with fresh merchandise.
Telecommunications Sales Representative
Rocket Mortgage
08.2022 - 12.2022
- Conducted persuasive presentations to demonstrate the value and benefits of our telecommunications solutions to potential clients.
- Increased sales revenue by consistently meeting and exceeding sales targets in the telecommunications industry.
- Enhanced product knowledge, attending regular training sessions and staying informed on latest industry trends.
- Greeted customers and helped with product questions, selections, and purchases.
Frontline Member Associate
Sams Club Distribution
04.2022 - 08.2022
- Welcomed guests on arrival, displaying professional and friendly approach.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
Assistant Manager
Domino's Pizza
12.2020 - 08.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Created employee schedules to align coverage with forecasted demands.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Evs / Housekeeper
Acension
05.2019 - 11.2019
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Enhanced cleanliness by thoroughly disinfecting high-touch surfaces in patient rooms and common areas.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
Customer Service Representative
Dominos Pizza Inc.
06.2017 - 02.2019
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered constant flow of customer calls with minimal wait times.
- Processed customer service orders promptly to increase customer satisfaction.
- Exhibited high energy and professionalism when dealing with clients and staff.
Education
Diploma -
East English Prep Academy
Detroit06.2017
Skills
- Team Management
- Store operations
- Cash Handling Accuracy
- Customer Service and Engagement
- Time Management
- Deadline Management
- Telephone Etiquette
- Classroom Management
- Early Childhood Education
- Appointment Scheduling
- Verbal and written communication
- Skilled in Microsoft wrd
Certification
- First Aid/CPR Certified
Timeline
Sales Lead Keyholder
Journeys
05.2023 - 02.2024
Overnight Cashier
Meijer
04.2023 - 09.2023
Telecommunications Sales Representative
Rocket Mortgage
08.2022 - 12.2022
Frontline Member Associate
Sams Club Distribution
04.2022 - 08.2022
Assistant Manager
Domino's Pizza
12.2020 - 08.2022
Evs / Housekeeper
Acension
05.2019 - 11.2019
Customer Service Representative
Dominos Pizza Inc.
06.2017 - 02.2019
Diploma -
East English Prep Academy