Lew Warbington
Minster,OH
Summary
Dedicated and results-driven professional with a proven track record in building strong customer relationships, managing accounts, and driving business growth through upselling and cross-selling. Skilled in resolving service issues efficiently, training partners on service standards, and collaborating to optimize service delivery. Committed to delivering exceptional customer experiences while maintaining operational and safety standards.
Overview
23
23
years of professional experience
2
2
Certifications
Work History
Route Specialist
Cintas
Lima, Ohio
02.2024 - Current
- Assisted customers with product selection and service inquiries to ensure satisfaction and retention.
- Drive business growth by upselling and cross-selling additional products and services to existing customers.
- Trained partners on service protocols and effective customer engagement techniques to ensure consistent, high-quality service.
- Collaborate with partners to improve service delivery processes and ensure operational efficiency.
- Managed customer accounts, promptly resolving service-related issues to maintain satisfaction and loyalty.
- Negotiate service agreement renewals, manage inventory levels, and maintain a professional and safety-focused work environment.
- Ensure adherence to quality standards while proactively identifying and resolving customer concerns.
Route Service Sales Representative
Cintas
Lima, Ohio
08.2018 - Current
- Delivered products to customers efficiently and safely.
- Managed customer accounts and resolved service inquiries.
- Established strong relationships with clients through effective communication.
- Assisted with training new route service personnel on procedures.
- Developed and maintained relationships with existing customers to ensure customer satisfaction.
Deputy Sheriff
Shelby County Sheriff's Office
Sidney, OH
09.2002 - 07.2018
- Enforced laws and regulations to maintain public safety and order.
- Conducted traffic stops and issued citations for violations.
- Responded to emergency calls and provided immediate assistance.
- Prepared detailed reports of incidents for legal documentation.
- Served warrants, subpoenas, and summonses, encouraging adherence to legal proceedings.
Education
High School Diploma -
Anna High School
Anna, OH05-2000
Some College (No Degree) - Web Design
Edison Community College
Piqua, OHSome College (No Degree) - Peace Academy Ceritifcation
Edison State Community College
Piqua, OHSkills
- Account management
- Service training
- Public safety enforcement
- Effective communication
- Team collaboration
- Service delivery and operations
- Conflict resolution
- Negotiation strategies
Certification
Certified Route Trainer
Timeline
Route Specialist
Cintas
02.2024 - Current
Route Service Sales Representative
Cintas
08.2018 - Current
Deputy Sheriff
Shelby County Sheriff's Office
09.2002 - 07.2018
High School Diploma -
Anna High School
Some College (No Degree) - Web Design
Edison Community College
Some College (No Degree) - Peace Academy Ceritifcation
Edison State Community College