Lewis Burzynski
Fairbanks,Alaska
Summary
Dedicated and skilled Information Technology Specialist with 5 years of experience at the Network Enterprise Center in the United States Army. Specializing in network management and help desk support, with a proven ability to train and mentor soldiers, develop strong communication and problem-solving skills, and maintain IT infrastructure. Seeking to leverage technical expertise and certifications in a civilian IT role while continuing education towards advanced degrees in Information Technology.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Information Technology Specialist
United States Army
11.2018 - Current
- Configured and deployed network switches supporting over 80% of the base, ensuring robust and reliable network infrastructure
- Activated network ports to maintain network connectivity and end-to-end communication for base personnel
- Collaborated with contractors to ensure their device deployments complied with security protocols, maintaining the integrity and security of the network
- Conducted regular network performance monitoring and troubleshooting to resolve connectivity issues promptly
- Added print drivers to printers, enhancing printing capabilities and user productivity
- Granted shared drive access to users upon request, facilitating data sharing and collaboration
- Deleted user accounts as required, ensuring proper user management and system security
- Performed CAC (Common Access Card) PIN resets to maintain user access to essential services
- Reimaged computers to ensure optimal performance and security compliance
- Provided technical support and troubleshooting for hardware and software issues, improving overall user satisfaction
- Trained and mentored junior soldiers in IT tasks and protocols, enhancing team readiness and proficiency
- Developed and delivered training sessions on network and help desk procedures, improving overall team performance and technical knowledge.
Education
Associate of Applied Science in Information Technology - Networking (In Progress) -
Perdue University Global
Skills
- Network Configuration and Deployment
- Help Desk Support
- IT Security
- Technical Troubleshooting
- User Account Management
- CAC PIN Resets
- Printer Configuration
- Computer Reimaging
- Fiber Optic Installation
- Team Training and Mentoring
- Communication and Problem-Solving
Certification
- CompTIA Security+ Certification, 01/2020
- Fiber Optic Installer Certification, 03/2021
References
Available upon request
Professional Development
Completed coursework for CompTIA A+, Network+, and Cisco Certified Network Associate (CCNA) certifications.
Planning to obtain CompTIA A+, Network+, and CCNA certifications in the near future.
Timeline
Information Technology Specialist
United States Army
11.2018 - Current
Associate of Applied Science in Information Technology - Networking (In Progress) -
Perdue University Global