Lewis Collier
Jacksonville,FL
Summary
To continue my passion for health by working in an industry to help improve peoples lives. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
16
16
years of professional experience
Work History
Team Member
Wholefoods Jacksonville Beach
09.2020 - Current
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Assisted in maintaining proper food storage procedures, reducing spoilage and waste while ensuring safe consumption for customers.
- Prepared high-quality food items consistently by following standardized recipes and presentation guidelines.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Set up and broke down food service lines quickly to maintain service flow.
- Monitored food quality and freshness throughout day.
Assistant Manager
Clean Juice Nocatee
08.2020 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Generated repeat business through exceptional customer service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Coordinated with vendors for timely inventory replenishment, ensuring product availability.
Prepared Foods Specialist
GreenWise Market
06.2019 - 08.2020
- Produce quality food product to put in case
- Building relationships with team members to enhance communication
- Provided excellent service and attention to customers when face-to-face
- Assist management in unloading truck and putting up merchandise
- Help other team members in other venues to get food out for customers
- Help department with shrinkage
Deli Clerk
Publix Super Markets
08.2019 - 06.2020
- Prepare orders by slicing, weighing, packaging and pricing meats and cheeses
- Communicate effectively with deli counter customers to answer questions and make recommendations
- Work with associates to get product on the floor for customers
- Maintain work areas by cleaning surfaces, equipment and floors, removing trash and providing machinery upkeep
- Operate kitchen by frying chicken and baking oven roasted chicken along with sides
Juice Bar Supervisor
Native Sun Natural Foods Market
01.2014 - 08.2019
- Handle all orders of produce for the juice bar and keeping inventory
- Learned to make schedules and answer calls to support office needs
- Provide excellent customer service by calling out names of our guests and getting their food and drink in a timely matter
- Trained team members how to operate machines and run a cash register
- Maintain a safe working environment to meet all health and safety standards
Team Leader
Chick Fil A St Johns Town Center
09.2008 - 02.2014
- Lead at night to close the kitchen with team members
- Delegate daily tasks to team members to optimize team productivity.
- Make salads and handle all catering orders
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Check temperature of food products to ensure safety for customers
Education
High School Diploma -
Rock Bridge Sr. High School
Columbia, MO5 1996
Charis Bible College
5 2017
Skills
- Excellent in Customer Service
- Leadership
- Foodservice team development
- Dependable
- Team player
- Multitasking Abilities
- Adaptability
- Teamwork and Collaboration
- Positive Attitude
Timeline
Team Member
Wholefoods Jacksonville Beach
09.2020 - Current
Assistant Manager
Clean Juice Nocatee
08.2020 - Current
Deli Clerk
Publix Super Markets
08.2019 - 06.2020
Prepared Foods Specialist
GreenWise Market
06.2019 - 08.2020
Juice Bar Supervisor
Native Sun Natural Foods Market
01.2014 - 08.2019
Team Leader
Chick Fil A St Johns Town Center
09.2008 - 02.2014
High School Diploma -
Rock Bridge Sr. High School
Charis Bible College
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