Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Lewis Dean

Madison,NJ

Summary

Reliable and hardworking professional works autonomously or in teams to handle high-volume guest loads. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Lead Bartender

Madison Wine and Taproom
Madison, NJ
11.2021 - Current
  • Scheduled private parties and worked with clients on detailed food and beverage menus.
  • Organized weekly training meeting for staff.
  • Organized bi-weekly meeting with vendors to discuss new products and upselling opportunities.
  • Responsible for being the last person to review premises and lock doors.
  • High volume bartending with an emphasis on craft cocktails.
  • Opening and closing duties including cash drawer reconciliation, cash drop, and accounting for bar tip pool.
  • Service bar.
  • Excellent guest rapport.

Bartender/Server/Banquet Bartender/Banquet Server

Hilton Doubletree Hotel
Burlington
10.2011 - 03.2020
  • Trained 10 new bartenders and servers on all aspects of job, including drink preparation, up-selling techniques, maintaining customer relationships, garnish preparation and sanitation regulations
  • Performed opening and closing duties of establishment, including printing sales reports, setting up bar for next shift, counting cash drawer and taking inventory
  • Was sole bartender with no managerial support
  • Mentioned on Tripadvisor for being extremely helpful to guests
  • Was promoted to head bartender because of excellent self-motivation, honesty, and customer service.

Server/Bartender

Shelburne Steakhouse (closed September 2011)
Shelburne
07.2011 - 09.2011
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
  • Kept updated knowledge of menu and chef specials to provide recommendations according to tastes and specific allergies
  • Able to both bartend and serve simultaneously while giving the patrons the highest quality service.

Education

Bachelor of Science in Business -

Champlain College
Burlington, VT
01.2001

Skills

  • Interpersonal skills
  • Multitasking
  • Reliability
  • Self-motivation
  • Honesty
  • Banquet Experience
  • Bartending
  • Upselling
  • Catering
  • Team Work
  • Restaurant Experience
  • Flexibility
  • Serving Experience
  • Problem-solving
  • Employee relations
  • POS
  • Customer service
  • Hotel experience
  • Serving
  • Team management
  • Leadership
  • Sales
  • Communication skills
  • Computer skills

Certification

  • Food Handler Certification
  • Driver's License

Personal Information

Willing To Relocate: Anywhere

Timeline

Lead Bartender

Madison Wine and Taproom
11.2021 - Current

Bartender/Server/Banquet Bartender/Banquet Server

Hilton Doubletree Hotel
10.2011 - 03.2020

Server/Bartender

Shelburne Steakhouse (closed September 2011)
07.2011 - 09.2011

Bachelor of Science in Business -

Champlain College

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Lewis Dean