Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Lewis Johnson

Longview,TX

Summary

Accomplished Leasing Consultant with excellent abilities in customer service, telephone etiquette and issue response. Detailed knowledge in the rental market for leasing properties and impressive financial management skills. Expert user of entrata. Well-qualified leasing consultant with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Energetic leasing agent offers wealth of experience in conducting property tours and launching successful marketing initiatives. Clear knowledge of federal fair housing laws and local regulations. Firm but fair when dealing with tenants concerning rents due, maintenance and neighbor complaints. Dedicated Leasing Consultant experienced in closing lease deals on vacation, home and business rental properties. Knowledgeable about property management, viewing tours, lease terms, and price negotiations. Offers successful career history comprising more than 3 years.

Overview

3
3
years of professional experience

Work History

Receptionist

Boys And Girls Club
01.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Answered central telephone system and directed calls accordingly.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Leasing Consultant

Jones Family Trust Rental Properties
08.2020 - 11.2022
  • Greeted clients, showed homes, and prepared leases.
  • Verified tenant incomes and other information before accepting lease applications.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
  • Responded to Common Area Maintenance (CAM) inquiries.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Communicated effectively with owners, residents, and on-site associates.

Education

Associate of Applied Science - Business Management

Tyler Junior College
Troup, TX
08.2023

Skills

  • Records Organization
  • Equipment Orientations
  • Payroll
  • Employee Timesheet Processing
  • Meeting Preparation
  • Business Operations Understanding
  • Time Management
  • Multi-Line Telephone Systems
  • Mail Handling
  • Video Surveillance
  • Recruitment and Marketing Techniques
  • Tenant Relations
  • Application Processing

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved an increase in property sales by networking and consistently posting new updated content and using accuracy and efficiency on the property website.
  • Held first-point-of-contact for all internal and external communications with executive-level officers.
  • Awarded "Employee of the Month" for delivering outstanding administrative support.
  • Designed a more efficient Excel template to track and manage office personnel calendars and daily meetings.
  • Managed Harrison area.

Timeline

Receptionist

Boys And Girls Club
01.2023 - Current

Leasing Consultant

Jones Family Trust Rental Properties
08.2020 - 11.2022

Associate of Applied Science - Business Management

Tyler Junior College

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Lewis Johnson