Lewis Ryan
Bartlesville,OK
Summary
Accomplished Owner/Operator with a proven track record of enhancing operational efficiency and customer satisfaction at Complete Aqua Care LLC and Burton Pools And Spas. Expert in electrical diagnostics and fostering team performance, significantly streamlining processes and reducing costs. Skilled in operations management and problem-solving, ensuring compliance and high-quality service delivery.
Overview
27
27
years of professional experience
Work History
Owner/Operator Technician
Complete Aqua Care LLC
07.2019 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Trained all technicians how to diagnose, ant repair pool equipment, hydraulics, electrical and automation.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
Owner/Operator
Professional Pool Care
04.2008 - 07.2019
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Senior Service Technician
Burton Pools And Spas
04.2002 - 04.2008
- Mentored junior technicians in best practices, enhancing team performance and fostering a positive work environment.
- Streamlined workflow by organizing tools, parts, and documentation for easy access during service appointments.
- Applied knowledge of various manufacturers'' equipment in order to provide accurate diagnoses and effective solutions tailored to specific devices.
- Enhanced customer satisfaction with thorough inspections and quality repair work.
Final Assembler
Cessna Aircraft Company
08.1997 - 01.2002
- Reduced assembly time for products by streamlining the process and organizing workstations efficiently.
- Collaborated with team members to complete complex assembly projects on schedule and within budget.
- Adapted quickly to changes in project requirements or specifications, ensuring minimal disruptions to production timelines.
- Attended regular training sessions, staying up-to-date with industry best practices and emerging technologies for final assembly applications.
Education
No Degree - Orginizational Management Leadership
Friends University
Wichita, KSSkills
- Operations Management
- Documentation And Reporting
- Business Planning
- Operations Oversight
- Personnel Management
- Electrical Repairs
- Electrical testing
- Voltmeter use
- Control circuit troubleshooting
- Field installation
- Mechanical Knowledge
- System Testing
- Electrical diagnostics
- Problem-solving
Timeline
Owner/Operator Technician
Complete Aqua Care LLC
07.2019 - Current
Owner/Operator
Professional Pool Care
04.2008 - 07.2019
Senior Service Technician
Burton Pools And Spas
04.2002 - 04.2008
Final Assembler
Cessna Aircraft Company
08.1997 - 01.2002
No Degree - Orginizational Management Leadership
Friends University
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