Summary
Overview
Work History
Education
Skills
Timeline
Generic
Lewis Taylor

Lewis Taylor

Littlerock

Summary

Meticulous consumer sales leader dedicated to delivering exceptional service and driving prosperity and growth in all aspects of employment and leadership. Goal is to become a valuable asset by consistently exhibiting behaviors that align with competitive metrics while adhering to all necessary policies and procedures. Firmly believes that a coordinated structure, coupled with meaningful communication, is essential in motivating the team to fulfill the mission as service professionals. Extensive experience in customer service and sales has led to the development of a standardized approach that brings more than just clerical expertise to the table. Commitment lies in ensuring utmost consumer satisfaction and operational excellence.

Overview

19
19
years of professional experience

Work History

Experience Manager

Best Buy
09.2022 - Current
  • Developed a collaborative environment by aligning personal and organizational targets.
  • Encouraged teamwork to effectively meet shared store objectives and scorecard targets.
  • Executed tailored strategies for team assessment, fostering continuous improvement in overall performance.
  • Established strategic partnerships with external vendors, broadening service offerings while maintaining quality standards.
  • Coordinated focus groups sharing leadership tools leveraged for (The Umbrella Academy) engaging customers in order to gather valuable input used for enhancing product offerings and personal brand.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Directed team allocation strategies to enhance operational efficiency and customer service quality.

Sales Assistant Store Manager- ASM(Temporary)

BestBuy Store 275
03.2022 - 09.2022
  • Coordinated operational initiatives optimizing business and sales outcomes.
  • Drove success in meeting exclusive member quotas with strategic practices.
  • Enhanced results by analyzing and acting on key metrics.
  • Directed operational management focusing on organized and clean surroundings.
  • . Analyzed and managed budgets for labor, expenses, and revenue.

Assistant Store Manager (Temporary)

Best Buy 1438
01.2022 - 01.2022

During my time in this temp role I helped foster established behavior at this location. I achieved hitting expected targets through already established rapport with this team.

  • Provided excellent customer service and addresses customer inquiries and concerns.
  • Led and coached sales associates to uphold consistency in daily, weekly, and monthly operations.
  • Managed daily operations, maintaining store standards, and ensuring a clean and organized environment.

Mass/Manager- Sales Manager

BestBuy Store 275
10.2020 - 01.2022
  • Collaborated with leadership team to achieve daily business objectives.
  • Built relationships with customers to understand their needs and recommend the best products.
  • Supervised and mentored a team of sales associates, providing training and support.
  • Managed daily operations per company standards, and ensuring a clean and organized environment.

Mobile Sales Supervisor 2017-2021

Best Buy Mobile
01.2014 - 01.2021
  • Streamlined mobile offer representation through customized invoicing formats.
  • Directed team in handling daily tasks involving cellular plans, promotions, and performance goals.
  • Achieved recognition as the 26th top-performing supervisor for Best Buy Mobile in the company.
  • Championed the efficient use of both fresh and existing approved credit applications in processing payments.
  • Achieved turnaround in company financials with a shift from a loss of $20,000 to a gain of $1,000.

Front of store operations supervisor

Dicks Sporting Goods
01.2011 - 01.2016
  • Conducted comprehensive training sessions for staff on register operations.
  • Prepared safe counts and company deposits, and managed to rank in the top percentage in the company in store sales metrics

Sales Support Manager

Walmart
01.2006 - 01.2013
  • Directed daily activities to ensure efficient inventory control and shelf organization.
  • Encouraged alignment and trust-building through transparent team interactions.
  • Specialized in handling intricate financial transactions during peak holiday periods.

Education

Associates of Business Administration - Concentration of Marketing

American Intercontinental University
Hoffman Estates, Illinois
01.2010

Skills

  • Microsoft Office
  • Power Bi
  • Microsoft Teams
  • Core-Blue
  • Sound Engineering
  • Office Suite
  • Company Profit and Loss Reports
  • Communication
  • Sales Strategic

Timeline

Experience Manager

Best Buy
09.2022 - Current

Sales Assistant Store Manager- ASM(Temporary)

BestBuy Store 275
03.2022 - 09.2022

Assistant Store Manager (Temporary)

Best Buy 1438
01.2022 - 01.2022

Mass/Manager- Sales Manager

BestBuy Store 275
10.2020 - 01.2022

Mobile Sales Supervisor 2017-2021

Best Buy Mobile
01.2014 - 01.2021

Front of store operations supervisor

Dicks Sporting Goods
01.2011 - 01.2016

Sales Support Manager

Walmart
01.2006 - 01.2013

Associates of Business Administration - Concentration of Marketing

American Intercontinental University
Lewis Taylor