Lewis Kobe Justiniano

• Managed all aspects of daily operations for a local riceball cafe, ensuring fresh food preparation and exceptional customer service.
• Significantly increased sales and customer interest by developing and implementing new menu items and product diversification, catering to diverse community preferences (e.g., vegan options).
• Oversaw financial management, including payroll processing, inventory ordering, and budget allocation for store upgrades and daily necessities.

Accomplishments with KoroKoro

• Achieved a major company milestone by successfully opening and launching a second Koro Koro store in NYC Soho (June 2023), contributing to brand expansion.
• Recruited, trained, and managed a high-performing team, fostering a collaborative environment that ensured efficient store operations and strong brand representation.

• Provided comprehensive customer support, addressing inquiries, facilitating refunds, and guiding customers to product locations across all store departments (Meat, Grocery, Whole Body).

Accomplishments with Wholefoods

• Promoted to Customer Service Booth Representative due to demonstrated excellence and proactive engagement in store support (Cashiers and Restock).
• Recognized as "Team Member of the Month" for two consecutive months and multiple times throughout a 3-year tenure, outperforming colleagues in America's Finest Supermarkets.

• A seasonal job with CUNY that i was appointed to Supervise and kept track of high school seniors matriculation process.
• Helped students learn about the transition from high school to college.
• Work on financial aid, TAP and all college application processes with students to ensure their best route to college.

Accomplishments With CUNY

• Being able to work with my former students after i graduated and help them through the process of applying for colleges was surreal and made me realize i can make proper changes in my neighborhood.