Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Alexis Paull

Rochester

Summary

Dynamic and reliable professional with extensive experience in customer service at Jason's Deli and AMC Theaters. Proven ability to multitask and maintain cleanliness while delivering exceptional service. Skilled in cash handling and problem-solving, adept at enhancing guest experiences through effective communication and teamwork. Committed to upholding safety standards and ensuring customer satisfaction.

Overview

2
2
years of professional experience

Work History

Drive-Thru Cashier

Jason's Deli
03.2024 - 05.2025
  • Maintained cleanliness of work area throughout shift.
  • Kept work area organized during shifts by properly storing utensils, cleaning tools, ingredients.
  • Greeted customers, took orders, and provided product information.
  • Processed payments using cash register, debit and credit card terminals, and other point of sale equipment.
  • Managed multiple tasks simultaneously while maintaining a high level of efficiency and accuracy.
  • Restocked inventory when necessary to maintain sufficient levels at the front counter area.
  • Assisted with the maintenance of store cleanliness including sweeping floors and wiping down counters.
  • Replenished supplies such as napkins, straws, condiments, trays throughout shift.
  • Maintained knowledge of current menu items, prices, and promotions.
  • Operated drive-thru window efficiently to ensure fast order processing times.
  • Verified that orders were accurate and complete before delivering them to customers.
  • Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
  • Received payment from customers and made change as needed.

Concessions Worker

AMC Theaters
07.2023 - 12.2023
  • Provided excellent customer service in high-volume concession settings.
  • Operated cash registers and processed transactions efficiently.
  • Maintained cleanliness and organization of concession stands and equipment.
  • Assisted in inventory management, tracking supplies, and restocking items as needed.
  • Collaborated with team members to ensure timely service during events.
  • Adapted quickly to changing environments and demands during busy shifts.
  • Followed safety protocols to maintain food quality and hygiene standards.
  • Resolved customer inquiries and complaints professionally to enhance guest experience.
  • Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
  • Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.

Education

No Degree - Journalism

Rochester Institute of Technology
Rochester, NY
05-2030

High School Diploma -

Marcus High School
Flower Mound, TX
05-2025

Skills

  • Cleaning and sanitation
  • Excellent communication
  • Customer service
  • Problem-solving
  • Teamwork and collaboration
  • Multitasking and organization
  • Taking and preparing orders
  • Flexible schedule
  • Food service
  • Stress tolerance
  • POS systems
  • Reliability and punctuality
  • Cash handling
  • Patience and empathy
  • Motivation and initiative
  • Working under pressure

Languages

English
Native or Bilingual

Interests

  • Music
  • I have a passion for photography and editing photos
  • Reading
  • Personal Development and Self-Improvement
  • Creative Writing
  • Watching Movies and TV Shows
  • I enjoy helping others and giving back to the community
  • DIY and Home Improvement
  • Fashion and Style
  • Road Trips
  • Adventure Travel

Timeline

Drive-Thru Cashier

Jason's Deli
03.2024 - 05.2025

Concessions Worker

AMC Theaters
07.2023 - 12.2023

No Degree - Journalism

Rochester Institute of Technology

High School Diploma -

Marcus High School