Alexa Beilman
New York,NY
Summary
Client-focused and highly organized professional with a strong background in hospitality, administration, and team leadership. Skilled in coordinating schedules and meetings, managing staff, overseeing inventory and payments, and supporting day-to-day operations in fast-paced, service-driven environments. Proficient in POS and office systems, with strong communication, multitasking, and problem-solving skills.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Hospitality Specialist
Ricoh
New York, New York
02.2026 - Current
- Coordinate conference room schedules and meeting setups, ensuring spaces are prepared accurately and efficiently.
- Monitor meeting requests and communicate with clients and supervisors regarding scheduling changes, deadlines, and special requirements.
- Manage catering, pantry and office supply inventory while coordinating food and beverage orders for meetings and events.
- Provide front-facing hospitality and telephone support, assisting clients and visitors with professionalism and discretion.
- Prioritize competing requests and responsibilities in a fast-paced professional environment while maintaining accuracy and attention to detail.
- Maintain clean, organized, and fully stocked pantry, conference, and hospitality areas throughout the day.
- Support daily workplace operations and identify opportunities to improve organization, service, and overall efficiency.
Maître D'/Morning Manager
ACADIA
New York, NY
06.2024 - 10.2025
- Managed reservations, seating assignments, and table rotation to optimize dining room flow and guest capacity.
- Directed front-of-house operations, maintaining elevated service standards and a polished, welcoming guest experience.
- Supervised service staff, reinforcing professionalism, consistency, and attention to detail throughout service
- Coordinated daily floor plans, VIP reservations, special requests, and large parties while maintaining clear communication between front- and back-of-house teams.
- Anticipated guest needs and addressed concerns promptly and professionally, providing personalized service and effective resolution when issues arose.
- Provided hands-on floor support during peak periods, helping maintain efficient service and promptly address guest needs
Receptionist/Front Desk Coordinator
Panca Salon
New York, New York
09.2024 - 03.2025
- Welcomed and assisted high-profile clientele, providing personalized service and a polished experience from arrival through departure.
- Managed daily appointment schedules and coordinated with stylists to optimize scheduling, client flow, and service efficiency.
- Handled a high volume of phone calls, appointment bookings, cancellations, and schedule changes while maintaining accurate client information.
- Responded to client inquiries and special requests, resolving scheduling or service concerns professionally and efficiently
- Processed service transactions, retail sales, and client payments accurately while maintaining the salon’s upscale service standards.
- Supported daily front-desk operations, including client check-in and checkout, appointment confirmations, and stylist communication, while maintaining an organized reception area and ensuring supplies and retail products remained fully stocked.
Receptionist
Chiro Now
Brighton, Colorado
09.2023 - 05.2024
- Managed front-desk operations, including appointment scheduling, patient check-in and checkout, and phone and email correspondence.
- Processed insurance documentation, invoices, and patient payments while maintaining accurate and confidential patient records.
- Assisted patients with intake forms, scheduling, and general inquiries, providing clear communication and a welcoming office experience.
- Coordinated appointment changes and maintained accurate provider schedules to support efficient patient flow throughout the day.
- Supported daily administrative operations, including inventory management, office supplies, and vendor coordination.
Server/Front of House Team Leader
Bopp Restaurant
Thornton, Colorado
11.2021 - 07.2023
- Managed multiple tables simultaneously while providing attentive service and prioritizing guest needs in a fast-paced environment.
- Developed strong knowledge of Korean fusion cuisine and beverages, providing menu recommendations and guiding guests through unfamiliar dishes.
- Assisted with training new staff and participated in menu tastings to maintain consistent service and product knowledge.
- Supported front- and back-of-house operations as needed, including opening and closing duties, food running, restocking, and service preparation
Education
High School Diploma -
Brighton High School
Brighton, CO05-2021
Skills
- Customer Service & Client Relations
- Appointment Scheduling & Calendar Management
- Front Desk & Office Administration
- Microsoft Office & Google Workspace
- POS Systems & Payment Processing
- Inventory & Supply Management
- Team Leadership & Staff Support
- Conflict Resolution & Problem Solving
- Professional Communication
- Multitasking & Time Management
- Attention to Detail & Accuracy
- Hospitality & Guest Services
Certification
- Food Protection - NYC Department of Health and Mental Hygiene
Affiliations
- Missionary Service- Youth With A Mission (YWAM)
Timeline
Hospitality Specialist
Ricoh
02.2026 - Current
Receptionist/Front Desk Coordinator
Panca Salon
09.2024 - 03.2025
Maître D'/Morning Manager
ACADIA
06.2024 - 10.2025
Receptionist
Chiro Now
09.2023 - 05.2024
Server/Front of House Team Leader
Bopp Restaurant
11.2021 - 07.2023
High School Diploma -
Brighton High School