Reliable and upbeat with costumers, successful at promoting customer loyalty, attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Relationship-builder with excellent organizational strengths and superior work ethic.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Mechelleis
05.2023 - 08.2023
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Answered customer questions about sizing, accessories, and merchandise care.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Provided positive first impressions to welcome existing, new, and potential customers.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Waitress
Chef Troy's Talk Of The Town
05.2021 - 07.2021
Remained calm and poised when dealing with difficult customers or during busy shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Used cash registers and credit card machines to cash out customers.
Greeted new customers, discussed specials, and took drink orders.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Bussed and reset tables to keep dining room and work areas clean.
Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
Associate of Science - Nursing
Calhoun Community College
Tanner, AL
05.2024
Skills
Cash Register Operation
Market Research
Verbal Communication
Sales Trends
Stocking and Replenishing
Adapt to Diverse Groups
Product and Service Sales
Multitasking Strengths
Store Opening and Closing
Accomplishments
Received a full paid scholarship for Academics/Athletics