Lexi Jack
837 W North Temple St, Salt Lake City,UT
Summary
Dedicated customer service professional with five years of experience in delivering exceptional support and resolving inquiries. Proven expertise in communication and problem-solving, fostering positive relationships with customers and team members alike. Proficient in Microsoft Office programs, utilized effectively across diverse work environments. Aiming to leverage skills to enhance customer satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Server
Miller's Ale House
Murfreesboro, TN
07.2024 - 12.2024
- Provided recommendations and accepted food and beverage orders.
- Processed payments maintaining strict adherence to company cash handling policies.
- Ensured strict adherence to health regulations for cleanliness.
- Welcomed customers, addressed inquiries and suggested specials to boost profits.
- Addressed guest issues promptly and efficiently.
- Encouraged return visits through outstanding rapport and excellent service.
Nurse Technician
Maury Regional Medical Group
Columbia, TN
10.2023 - 01.2024
- Relayed status updates to interdisciplinary care team efficiently.
- Aided in rehabilitative activities to enhance patient movement.
- Ensured patient well-being through scheduled inspections.
- Assisted nursing staff with the setup and use of medical equipment.
- Maintained privacy standards compliant with HIPAA regulations.
- Provided support with bathing, toileting, grooming and washing.
- Conducted clerical tasks including document filing, phone response, and appointment coordination.
Server
Emeralds Restaurant
Waynesboro, TN
06.2022 - 10.2023
- Managed restocking supplies during both opening and closing shifts.
- Addressed and resolved customer complaints to enhance meal experience.
- Coordinated with staff to enhance efficiency in restaurant functions.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Provided excellent customer service to ensure satisfaction.
Education
Bachelor of Science - Biology
Middle Tennessee State University
Murfreesboro, TN05-2028
Skills
- Team member support
- Task prioritization
- Positive and professional
- Customer feedback management
- Multitasking and organization
- Positive guest interactions
- Exceptional customer service
References
References available upon request.
Timeline
Server
Miller's Ale House
07.2024 - 12.2024
Nurse Technician
Maury Regional Medical Group
10.2023 - 01.2024
Server
Emeralds Restaurant
06.2022 - 10.2023
Bachelor of Science - Biology
Middle Tennessee State University
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