Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexandria Jagodzinski

Toledo

Summary

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.

Overview

4
4
years of professional experience

Work History

Shift Manager

Fusian
10.2021 - 02.2025
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Assisted in resolving escalated customer service issues in a timely manner.
  • Provided coaching and guidance to team members when necessary to improve performance.
  • Enforced safety standards throughout the store, including proper use of equipment.
  • Demonstrated excellent knife skills in the preparation of various meats, vegetables, fruits, and other ingredients for diverse menu offerings.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.

Team Member

Burger King
12.2021 - 03.2022
  • Assisted customers with product selection and ordering process.
  • Provided customer service support to ensure satisfaction.
  • Received, processed, and stocked merchandise in accordance with store policies.

Shift Manager

McDonald’s
11.2020 - 10.2021
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.

Education

High School Diploma -

Whitmer High School
Toledo, OH
06.2021

Skills

  • Team Development
  • Equipment Troubleshooting
  • Quality Assurance
  • Supply Ordering
  • Mentoring and Coaching
  • Delegating Work
  • Knife skills
  • Cash Handling
  • Punctual and Reliable

Timeline

Team Member

Burger King
12.2021 - 03.2022

Shift Manager

Fusian
10.2021 - 02.2025

Shift Manager

McDonald’s
11.2020 - 10.2021

High School Diploma -

Whitmer High School
Alexandria Jagodzinski