Lexi Paul
Kaysville,USA
Summary
Experienced professional specializing in client relations and content strategy with eight years of proven success. Skilled in enhancing client satisfaction through effective scheduling and communication coordination. Developed impactful marketing materials that increased brand visibility and managed content delivery to ensure brand messaging consistency. Committed to maintaining confidentiality in all communications.
Overview
13
13
years of professional experience
Work History
Business Owner
Brites by Lexi
Kaysville, USA
01.2024 - Current
- Coordinated client scheduling, payments, and ongoing communication to enhance client experience
- Delivered high-level customer support and follow-up to achieve client satisfaction
- Developed engaging marketing materials and managed social media messaging to increase brand visibility
Content & Media Manager (Contract, Remote)
Private Content Creators
01.2021 - Current
- Scheduled and organized content calendars and posting workflows to streamline content delivery
- Managed daily inbox and subscriber communications across multiple platforms to enhance user engagement
- Provided timely customer support and issue resolution while ensuring alignment with brand voice
- Ensured strict confidentiality protocols were followed to maintain client trust. and professionalism for high-visibility clients
Online Mentor
Utah Online School
01.2016 - 06.2018
- Supported and mentored over 50 students in a fully remote learning environment
- Developed and implemented individualized study plans to enhance student performance
- Communicated with students and parents to ensure alignment on academic progress
Administrative Assistant / Receptionist
Stancil & Co.
09.2013 - 05.2014
- Answered and routed phone calls, managing professional email correspondence to ensure timely communication
- Edited presentations and internal documents, enhancing clarity and professionalism for consultants
- Prepared invoices and client communications to facilitate high-value transactions
Education
Bachelor of Science - Business Administration
Western Governors University
Millcreek, UT09-2022
Skills
- CRM & Client Records
- Content Strategy
- Content creation
- Social Media Support
- Inbox & Calendar Management
- Scheduling & Coordination
- Customer assistance
- Client Onboarding
- Client relations
- Confidential Communication
- Customer service
- Problem solving
- Adaptability
- Relationship building
Timeline
Business Owner
Brites by Lexi
01.2024 - Current
Content & Media Manager (Contract, Remote)
Private Content Creators
01.2021 - Current
Online Mentor
Utah Online School
01.2016 - 06.2018
Administrative Assistant / Receptionist
Stancil & Co.
09.2013 - 05.2014
Bachelor of Science - Business Administration
Western Governors University