ALEXIS WILLIAMS
Scottsdale,AZ
Summary
Professional in sales with proven track record of driving revenue growth and exceeding targets. Adept at building strong client relationships, utilizing effective negotiation skills, and implementing strategic sales techniques. Team-oriented and adaptable, consistently aligning efforts with evolving business goals to ensure success. Known for exceptional communication, problem-solving abilities, and results-driven mindset.
Overview
6
6
years of professional experience
Work History
Lead Patient Care Coordinator
LaserAway
02.2022 - Current
- Managed high sales call volumes efficiently, triaging calls effectively and directing them to appropriate personnel as needed.
- Warm calls/ Digging for money in creative ways(100+ per day)
- Collaborated with team members to improve overall clinic performance, sharing best practices, and offering support as needed.
- Accurately processed POS transactions, returning coin, currency, payment cards, financing plans and receipts to patients.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Listened to patient needs and desires to identify and recommend optimal products/packages.
- Supported clinical staff in providing exceptional care/team work.
- Promoted a positive work environment through open lines of communication.
- Maintained a high level of customer service while managing difficult situations or disputes involving patients
Operations Director
Jersey Mikes
09.2020 - 02.2022
- Developed strategic plans for business growth, enabling the company to expand its market share and increase revenue.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Reviewed financial and operational reports on regular basis to make effective decisions. Managed purchasing, sales, marketing and customer account operations efficiently.
- Initiated change management strategies that effectively addressed employee concerns while driving forward organizational transformation efforts.
- Assisted in recruiting, hiring and training of team members.
- Achieved team goals through formalized training plans, coaching, and performance management.
Crew Member
Jersey Mikes
09.2018 - 09.2020
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
High School Diploma -
Cactus Shadows High School
Cave Creek, AZ05-2020
Skills
- HIPAA compliance
- Effective time management
- Scheduling coordination
- Customer service
- Relationship building
- Networking
- Sales process
- Active listening
- Objection handling
- Up-selling
- Cross-selling products and services
- Follow-up communications
- Lead conversion strategies
- Problem-solving
- Decision-making
- Cleaning
- Taking orders
- Safe food handling
- Flexible schedule
Affiliations
- Alpha Chi Omega
High School Girls Lacrosse Coach
JV Asst. Coach- Spring Season of 2024
JV Head Coach- Fall Season of 2024
JV Head Coach- Spring Season of 2025
Timeline
Lead Patient Care Coordinator
LaserAway
02.2022 - Current
Operations Director
Jersey Mikes
09.2020 - 02.2022
Crew Member
Jersey Mikes
09.2018 - 09.2020
High School Diploma -
Cactus Shadows High School
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