LEXIE GALLEGOS
Humble,TX
Summary
Motivated CIS/MIS student with a strong interest in software development and emerging technologies within the retail industry. Currently working as a Beauty Advisor at Chanel, where I develop customer-focused solutions and gain hands-on experience in a fast-paced retail environment. Passionate about the intersection of technology and retail, particularly in enhancing customer experience through digital innovation.
In addition, I support influencers in transitioning into live streamers, leveraging technical tools, platform knowledge, and content strategy to grow their digital presence. Known for combining technical curiosity with real-world business insight, and eager to contribute to technology-driven retail solutions.
Overview
6
6
years of professional experience
Work History
Beauty Advisor
Chanel
The Woodlands, Texas
01.2025 - Current
- Processed payments, entering sales in register for prompt customer service.
- Maintained counter and display areas for cleanliness and organization.
- Met sales goals, supporting organizational health through consistent and reliable service.
- Developed strong rapport with customers and created positive impression of business.
Counter Manager
Christian Dior Beaute
11.2023 - 12.2025
- Team Leadership: Managed and coached a team of 8 beauty advisors, fostering a collaborative and motivated environment that led to a 15% improvement in customer service scores and employee retention.
- Customer Experience: Provided personalized skincare and makeup consultations, demonstrating expert knowledge of Dior products, resulting in a 25% increase in customer satisfaction and repeat clientele.
- Budgeted, audited, and balanced cash handlings to secure cash drawer.
Fragrance Specialist
Christian Dior Fragrances
Houston, Texas
11.2023 - 03.2024
- Expertise in fragrance consultation: Utilize in-depth knowledge of Dior fragrances to provide personalized recommendations and guidance to clients, resulting in increased sales and customer satisfaction.
- Foundational beauty skills: Assisted in conducting beauty consultations and demonstrations, gaining exposure to showcasing Dior’s skincare and makeup products to assist clients with their beauty needs and preferences, while actively learning and refining skills in the beauty industry.
- Strong interpersonal skills: Build and maintain positive relationships with clients through exceptional communication and attentive service, fostering loyalty and repeat business for Dior.
Fragrance Specialist
L'Oreal Fragrances
08.2023 - 01.2024
- Conducted fragrance consultations and demonstrations for various clients, leveraging knowledge of diverse fragrance profiles to assist customers in finding the perfect scent to match their preferences and style.
- Provided personalized fragrance recommendations and exceptional customer service, building strong rapport with clients and fostering loyalty through tailored experiences and ongoing support in selecting and enjoying fragrances.
- Offered attentive and personalized customer service, actively listening to clients’ needs and preferences to provide expert guidance and assistance, ensuring a memorable and satisfying fragrance shopping experience.
IT Deployment Specialist
Texas State University at San Marcos
11.2021 - 06.2022
- Managed computer inventory: Oversaw the pickup and distribution of staff and facility computers, ensuring timely delivery and retrieval of devices as needed for operational efficiency.
- Installed and configured software: Downloaded and installed TXST Software on devices, ensuring they were properly configured and ready for use according to organizational requirements and standards.
- Offered technical support: Provided assistance and troubleshooting for technical issues as they arose, offering guidance and solutions to ensure smooth and uninterrupted use of devices and software by staff members as needed.
Project Intern
Baylor College of Medicine
05.2021 - 08.2021
- Contributed to Knock Out Mouse Project: Provided support in data entry and assisted with various aspects of the project, gaining valuable laboratory experience and developing proficiency in data management and analysis techniques.
- Assisted in laboratory duties: Played a key role in managing laboratory tasks and collaborated effectively with teams, demonstrating strong organizational skills and attention to detail in ensuring the smooth execution of experiments and research protocols.
- Team management: Demonstrated leadership abilities by effectively managing teams and coordinating their efforts towards project objectives, fostering collaboration and productivity within the laboratory environment.
Sales Associate
Tory Burch San Marcos
01.2020 - 01.2021
- Cultivated strong client relationships: Fostered personal connections with international customers, providing tailored assistance and guidance in handbag selection, ultimately driving sales and ensuring high levels of customer satisfaction.
- Exceeded sales targets: Consistently surpassed daily sales goals by 20%, leveraging a combination of product knowledge, customer engagement, and effective sales techniques to drive revenue growth and contribute to the success of the Tory Burch retail team.
- Proficient in cash handling: Demonstrated expertise in handling transactions and operating cash registers, ensuring accuracy and efficiency in processing payments while maintaining compliance with company policies and procedures at Tory Burch.
Education
BBA - Computer Information Systems
University of Houston-Downtown
Houston, TX05-2027
Highschool Diploma -
Summer Creek High School
Houston, Texas01-2018
Skills
- Strong organizational and time-management skills
- Exceptional communication and interpersonal skills
- Ability to work independently and as part of a team
- Detail-oriented and able to handle multiple tasks simultaneously
- Experience in managing budgets and data organization
- Technical skills with computers and other tech accessories
- Sales proficiency
LANGUAGES
English
Spanish
Timeline
Beauty Advisor
Chanel
01.2025 - Current
Counter Manager
Christian Dior Beaute
11.2023 - 12.2025
Fragrance Specialist
Christian Dior Fragrances
11.2023 - 03.2024
Fragrance Specialist
L'Oreal Fragrances
08.2023 - 01.2024
IT Deployment Specialist
Texas State University at San Marcos
11.2021 - 06.2022
Project Intern
Baylor College of Medicine
05.2021 - 08.2021
Sales Associate
Tory Burch San Marcos
01.2020 - 01.2021
BBA - Computer Information Systems
University of Houston-Downtown
Highschool Diploma -
Summer Creek High School