Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lexie Gross

Reelsville,IN

Summary

Experienced office manager experienced in optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and a reliable support specialist and leader.

An active Registered Behavior Technician with 4 years of experience implementing behavioral plans and designated interventions for clients suffering from various behavioral conditions. Skilled relationship-builder with first-rate communication and time management abilities. Very committed to promoting development of functional skills and independence.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Office Manager

Embracing Abilities
Avon, IN
05.2023 - Current
  • Maintained filing system for records, correspondence and other documents.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Managed office inventory and placed new supply orders.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Performed other duties as assigned by supervisor or manager.
  • Maintained organization, cleanliness and safety in work areas.

Office Manager

Corvus
08.2022 - 05.2023
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Managed office operations while scheduling appointments for department managers.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Collections/Accounts Payable

Registered Behavior Technician

Piece By Piece, LLC
12.2019 - 08.2022
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Supported client using principles of applied behavior analysis.
  • Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
  • Kept accurate records by documenting progress and adhering to prescribed behavior plan.
  • Used Catalyst/Central Reach to document patient information, progress notes, and treatment plans.

Education

No Degree - Behavioral Sciences

Purdue University
Lafayette, IN
03.2022

No Degree - Science Education

Anderson University
Anderson, IN
08.2019

High School Diploma -

Cascade High School
Clayton, IN
05.2017

Skills

  • Patient Intervention
  • Administrative Support
  • Excellent Customer Service Skills
  • ABA Techniques
  • Charting and Clinical Documentation
  • Patient Assessments
  • Classroom Observation
  • Autism and Spectrum Disorders
  • Customer Service
  • Team Leadership
  • New Hire Training
  • Credit and Collections
  • Office Management
  • Staff Hiring

Certification

  • RBT - Registered Behavior Technician
  • CPR/First Aid Certified until 2025

Timeline

Office Manager

Embracing Abilities
05.2023 - Current

Office Manager

Corvus
08.2022 - 05.2023

Registered Behavior Technician

Piece By Piece, LLC
12.2019 - 08.2022

No Degree - Behavioral Sciences

Purdue University

No Degree - Science Education

Anderson University

High School Diploma -

Cascade High School

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Lexie Gross