Alexandra Moore
Prineville
Summary
Results-oriented individual with a passion for continuous learning and innovation. Trained for leveraging analytical thinking, and handling high amounts of money. Creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Shift Leader
Panda Express Restaurant
Redmond
11.2023 - Current
- Train new employees and delegate daily tasks and responsibilities.
- Complete cash and credit card transactions using POS software.
- Oversee daily cash handling procedures, maintaining accurate records, and minimizing discrepancies.
- Assist managers in setting goals and completing daily tasks
- Evaluated employee performance, delivering individualized feedback and praise.
Counter Helper
Panda Express Restaurant
Redmond
08.2023 - 11.2023
- Directed patrons to restrooms and other amenities within facility.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Scrubbed and polished counters to remove debris and food.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Managed customer complaints and rectified issues to complete satisfaction.
Housekeeper
Best Western Hotel
Prineville
03.2022 - 07.2022
- Inspected guest rooms after cleaning to ensure they were presentable.
- Maintained and organized cleaning supplies stock.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Provided information about hotel services upon request from guests.
- Followed safety procedures when handling hazardous materials.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Reported damage or theft of hotel property to management.
- Adhered to daily cleaning schedules and updated as needed based on demand.
Education
High School Diploma -
Sheldon High School
Eugene, OR06-2021
Skills
- Employee training
- Cash handling
- Guest services
- POS software
- Sanitation practices
- Customer service
- Task delegation
- Conflict resolution
- Effective communication
- Attention to detail
- Team building
- Problem solving
Timeline
Shift Leader
Panda Express Restaurant
11.2023 - Current
Counter Helper
Panda Express Restaurant
08.2023 - 11.2023
Housekeeper
Best Western Hotel
03.2022 - 07.2022
High School Diploma -
Sheldon High School