Lexie Rouse
Lucedale,Mississippi
Summary
Dedicated and knowledgeable professional with demonstrated strengths in customer service, time management, and trend tracking. Skilled at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with a strong background in cultivating positive relationships and exceeding goals.
Overview
4
4
years of professional experience
Work History
Tour Guide
The University of Southern Mississippi Office of Admissions
2022.01 - Current
- Influenced enrollment decisions of prospective students by showcasing the university brand and student experience
- Reported current trends and concerns to Admissions leadership, contributing to relationship improvement and performance enhancement
- Conveyed the university's educational pillars through personalized interactions with prospective students and families
- Utilized customer relationship systems such as Slate, Peoplesoft, and Radius to manage and verify student information
- Delivered excellent customer service and empathy to create positive experiences.
Cabin Counselor
Camp
2022.05 - 2023.08
- Provided an incomparable camp environment and experience for kids through a commitment to excellence in all that I did while seeking to establish and deepen relationships with Jesus Christ
- Mentored a cabin of 12-13 girls over two-week periods, fostering personal and spiritual growth.
Marketing Assistant
The Cottages of Hattiesburg
2021.09 - 2022.04
- Developed and executed marketing campaigns to promote The Cottages
- Educated prospective residents on financial aspects and living expectations within the complex
- Assisted current residents with resolving issues and concerns.
Cashier
Wayne Lee’s Grocery
2019.06 - 2021.06
- Managed cash drawer, ensuring accuracy at the beginning and end of shifts
- Engaged customers in friendly conversations while processing transactions
- Maintained well-organized drawer with appropriate change for customer convenience.
Education
Bachelor of Science (B.S) - Communication Studies
The University of Southern Mississippi
Hattiesburg, MS05.2024
High School Diploma -
George County High School
Lucedale, MS05.2020
Skills
- Guest relations
- Social media marketing
- Active listening
- Skill building
- Leadership skills
- Problem solving
- Task prioritization
Timeline
Cabin Counselor
Camp
2022.05 - 2023.08
Tour Guide
The University of Southern Mississippi Office of Admissions
2022.01 - Current
Marketing Assistant
The Cottages of Hattiesburg
2021.09 - 2022.04
Cashier
Wayne Lee’s Grocery
2019.06 - 2021.06
Bachelor of Science (B.S) - Communication Studies
The University of Southern Mississippi
High School Diploma -
George County High School
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