High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
2
2
years of professional experience
Work History
Store Manager
In Vino Veritas Wine Market & Bar
05.2022 - Current
Managed inventory control, cash control, and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Rotated merchandise and displays to feature new products and promotions.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Assisted with hiring, training and mentoring new staff members.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Trained new employees on proper protocols and customer service standards.
Interacted well with customers to build connections and nurture relationships.
Increased customer engagement through social media.
Monitored online presence of company's brand to engage with users and strengthen customer relationships.
Designed and implemented social media strategies to align with business goals.
Developed and promoted business brand, images and identity to media and public.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Auto Sales Representative
All American Chevrolet Of San Angelo
08.2021 - 03.2022
Met customers on lot and in showroom to discuss available vehicles and options.
Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Sold an average of 12 cars a month and was in the top 5 sales people of the month every month
Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Negotiated purchase prices and explained sales, warranty, and optional products.
Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
Responded to customer enquiries via telephone and email.
Completed registration paperwork and sales documentation.
Located merchandise across various stores to address customer needs.
Education
Bachelor of Science - Business Management
Angelo State University
San Angelo, TX
12.2023
Associate of Arts - General Studies
Austin Community College
Austin, TX
08.2022
Skills
Shift Scheduling
Partnership Building
Store Merchandising
Supply Ordering
Operations Management
Retail Inventory Management
Employee Training
Promotional Planning
Brand Promotion
Community Engagement
Stress Management
Adaptability
Decision Making
Professionalism
Timeline
Store Manager
In Vino Veritas Wine Market & Bar
05.2022 - Current
Auto Sales Representative
All American Chevrolet Of San Angelo
08.2021 - 03.2022
Bachelor of Science - Business Management
Angelo State University
Associate of Arts - General Studies
Austin Community College
Similar Profiles
Maya RembrandtMaya Rembrandt
Server at Eno Vino Wine Bar & BistroServer at Eno Vino Wine Bar & Bistro