Lexie Shugarts
North Canton,Ohio
Summary
Seasoned Barista with skill in memorizing recipes, maintaining, and operating machines and taking customer orders. Offers hands-on experience making and serving coffee and collaboration with team members. Courteous and respectful individual recognized for consistently receiving excellent feedback from customers.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Barista
The Daily Grind
Surf City, NC
05.2015 - Current
- Engaged with customers on social media platforms, responding to inquiries and promoting special offers.
- Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.
- Created promotional displays for advertising special events or promotions at the cafe.
- Utilized coffee maker, espresso machine and French press to prepare coffee.
- Described menu items to customers and suggested products based on stated preferences.
- Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
- Memorized official and off-menu coffee and tea preparations.
- Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Restaurant Hostess
Rockne's
Jackson, OH
01.2023 - 05.2025
- Managed reservations, waitlists, and special requests for large parties.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Answered telephone to provide dining information and take reservations.
- Greeted customers, answered questions and recommended specials to increase profits.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Accepted payments from guests for dine-in and take-out foods.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Smoothie Barista
Robeks Fresh Juices & Smoothies
Canton, OH
11.2021 - 01.2022
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Maintained safe food handling practices to prevent germ spread.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Followed recipes accurately when preparing smoothies.
Education
Bachelor of Science - Psychology
The Ohio State University
OH04-2027
High School Diploma -
Hoover High School
North Canton05-2023
Skills
- Espresso machine operation
- Soft selling
- Up-selling
- Display case merchandising
- Dining room maintenance
- Coffee expertise
Affiliations
- Sports
- Traveling
- Learning New Skills
- Fitness
Languages
English
Native/ Bilingual
French
Elementary
ASL
Limited
Accomplishments
- Leadership Clubs in High School
- Kappa Kappa Gamma Sorority at The Ohio State University
- Team Captain
- Graduated with Honors
- Summa Cum Laude
- National Honors Society
- Volunteer Work
Certification
- REACH Certified
References
References available upon request.
Timeline
Restaurant Hostess
Rockne's
01.2023 - 05.2025
Smoothie Barista
Robeks Fresh Juices & Smoothies
11.2021 - 01.2022
Barista
The Daily Grind
05.2015 - Current
- REACH Certified
Bachelor of Science - Psychology
The Ohio State University
High School Diploma -
Hoover High School
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