Lexie Stinebaugh

• Increased sales leads by implementing targeted outreach strategies and personalized followups.
• Expanded client base by conducting market research to identify new prospects and potential business opportunities.
• Streamlined lead management process by utilizing CRM software to track interactions and maintain organized customer information.

• Assisted in creating written, video and image content for marketing channels.
• Demonstrated willingness and interest in learning new tasks and skills.
• Contacted prospective customers through phone calls and emails to develop business.
• Shadowed team members to learn problem-solving and best practices in customer service.
• Conducted basic market research to identify customer needs.

• Addressed customer questions regarding menu items and remade incorrect drinks
• Arranged bottles and glasses in attractive displays to maintain bar atmosphere
• Supported servers by preparing alcoholic and non-alcoholic drinks for table customers.
• Kept bar presentable and well-stocked to meet customer needs.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.

Gathered information to determine the potential sales of the company's product or service

• Planned, implemented and tracked sales and marketing strategies to promote brand products.

• Checked beverage carts every hour to verify proper cleanliness and readiness for guests
• Greeted customers, answered questions and recommended specials, wine and beer to increase profit
• Performed walk throughs during service to monitor guest satisfaction and advise management staff of specific guest needs
• Escorted guests to proper golf cart, furnished carts, and highlighted specials to promote positive experience
• Prepared hot coffee and tea according to customer requests.