Overview
Work History
Education
Skills
Timeline
Generic

Lexie Yoder

San Antonio

Overview

6
6
years of professional experience

Work History

General Manager

Chick-fil-A 151 and Military FSU
11.2023 - Current


  • Lead by example in creating a positive, service-oriented culture that aligns with Chick-fil-A’s mission.
  • Oversee daily operations, including food safety, speed of service, accuracy, and hospitality standards. Achieved Guardian of the Brand in Quarter 3 of 2025.
  • Manage labor, food costs, and inventory to drive profitability and efficiency.
  • Recruit, train, and develop team members and leaders to achieve operational excellence
  • Created and launched a comprehensive training initiative that strengthened trainer capabilities and ensured consistent application of the Winning Hearts strategy across new hires.
  • Create, manage, and grow the restaurant’s official social media page ( Instagram) to enhance community presence.

Drive-Thru Director

Chick-fil-A Potranco Rd
01.2023 - 11.2023
  • Oversee all drive-thru operations to ensure speed, accuracy, order quality, and guest satisfaction.
  • Implement systems to streamline service and maintain consistency during peak traffic hours.
  • Ensure food safety, cleanliness, speed of service, and quality standards are consistently met.

Shift Manager

Chick-fil-A Potranco Rd
08.2021 - 01.2023
  • Direct daily operations during assigned shifts, including drive-thru, front counter, kitchen, and dining room.
  • Ensure food safety, cleanliness, speed of service, and quality standards are consistently met.
  • Lead, coach, and motivate team members to provide excellent guest service.

Hospitality Trainer

Chick-fil-A Potranco Rd
07.2019 - 08.2021
  • Lead onboarding and training for new team members with a focus on Chick-fil-A’s hospitality standards.


Education

BBA - Marketing

Texas A&M University At San Antonio
San Antonio
12-2025

Associate of Science - Biology

Northwest Vista College
San Antonio, TX
05-2023

Skills

  • Leadership
  • Communication
  • Training Development
  • Public Speaking
  • Project Management

Timeline

General Manager

Chick-fil-A 151 and Military FSU
11.2023 - Current

Drive-Thru Director

Chick-fil-A Potranco Rd
01.2023 - 11.2023

Shift Manager

Chick-fil-A Potranco Rd
08.2021 - 01.2023

Hospitality Trainer

Chick-fil-A Potranco Rd
07.2019 - 08.2021

BBA - Marketing

Texas A&M University At San Antonio

Associate of Science - Biology

Northwest Vista College

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Lexie Yoder