Lexington Saldana
Prairie Grove,AR
Summary
Dynamic professional with a proven track record at Sam's Club, excelling in customer service and relationship building. Skilled in decision-making and online order processing, consistently achieving high satisfaction ratings. Adept at training staff and enhancing operational efficiency, contributing to a 20% increase in customer retention. Known for an upbeat and outgoing attitude.
Experienced with understanding client preferences and curating personalized shopping experiences. Utilizes strong communication and organizational skills to ensure client satisfaction. Knowledge of fashion trends and product selection to enhance shopping experience.
Versatile team member offering over 2 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Personal Shopper
Sam's Club
03.2023 - Current
- Assisted customers in selecting products based on preferences and needs.
- Streamlined shopping experience by organizing merchandise and maintaining product displays.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
- Trained new staff on best practices for personal shopping services and customer engagement.
Cashier
Walmart
12.2022 - 03.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer, ensuring consistency in daily cash flow management.
- Assisted in training new staff on checkout procedures and customer interaction techniques.
Crew Leader
Sonic Drive-in
01.2020 - 12.2021
- Supervised daily operations to ensure efficient workflow and high-quality service delivery.
- Trained and mentored new crew members on operational procedures and customer service excellence.
- Implemented quality control measures to maintain product consistency and adherence to standards.
- Coordinated team schedules to optimize coverage during peak hours, enhancing customer satisfaction.
- Resolved customer complaints promptly, fostering positive guest experiences and repeat business.
Education
High School Diploma -
Prairie Grove High School
Prairie Grove, ARDental Assistant - Dental
Fayetteville Dental Assistant School
Fayetteville, AR11-2025
Skills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Customer relations
- Relationship building
- Flexible schedule
- Online order processing
- Prioritizing orders
- Upbeat and outgoing attitude
- Heavy lifting
- Verifying order accuracy
- Documentation and reporting
Certification
- CPR Certified
Timeline
Personal Shopper
Sam's Club
03.2023 - Current
Cashier
Walmart
12.2022 - 03.2023
Crew Leader
Sonic Drive-in
01.2020 - 12.2021
High School Diploma -
Prairie Grove High School
Dental Assistant - Dental
Fayetteville Dental Assistant School