Hi, I’m
Lexus Brown
St Louis,MO
Summary
I have more than four years of experience in EMR training demonstrating robust collaborative communication and relationship building skills. I provide support to end users, Either in person or during visual training. Additionally I bring leadership experience from serving as a zone coordinator.
Overview
5
years of professional experience
Work History
CSI Healthcare IT
Epic Go-Live Consultant
02.2019 - Current
Job overview
- Assisted providers with creating progress notes using note writer and smart tool
- Helper provider attain meaningful use with documentation
- Assisted front-desk with appointment entry, scheduling, canceling, and recalling of appointments
- Assisted providers with placing orders and clinic med administration and dragon
- Worked flexible hours: night, weekend, and holiday shifts
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Trained and mentored new personnel to fulfill various roles
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
CSI Healthcare IT
Zone Coordinator/Zone Leader
10.2022 - 11.2023
Job overview
- Advent Health Go-Live
- Optimized organizational processes by effectively managing crew schedules while adhering to contractual restrictions.
- Diagnosed and troubleshot hardware, software and network issues.
- Monitored project performance to identify areas of improvement and made adjustments.
- Visited various clinics throughout the day.
- Checked on consultants to ensure they were at their assigned work locations.
CSI Healthcare IT
Zone Coordinator/ Zone Leader
09.2023 - 10.2023
Job overview
- University Hospitals Go-Live
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees.
- Cross-trained existing employees to maximize team performance.
- Responded to client inquiries and provided technical assistance over phone and in person.
CSI Healthcare IT
EPIC Radiant Go-Live Consultant
08.2023 - 09.2023
Job overview
- Streamlined radiology workflow through the effective customization of EPIC Radiant modules.
- Identified areas for improvement in radiology processes, utilizing extensive knowledge of EPIC Radiant functionalities.
- Boosted staff confidence in using EPIC Radiant through comprehensive documentation of procedures and best practices for reference during daily operations.
- Increased efficiency within radiology departments through tailored configuration of EPIC Radiant tools.
CSI Healthcare IT
EPIC Radiant Go-Live Consultant
07.2023 - 08.2023
Job overview
- Streamlined radiology workflow through the effective customization of EPIC Radiant modules.
- Boosted staff confidence in using EPIC Radiant through comprehensive documentation of procedures and best practices for reference during daily operations.
CSI Healthcare IT
EPIC Radiant Go-Live Consultant
06.2023 - 07.2023
Job overview
- Identified areas for improvement in radiology processes, utilizing extensive knowledge of EPIC Radiant functionalities.
- Increased efficiency within radiology departments through tailored configuration of EPIC Radiant tools.
CSI Healthcare IT
Epic Ambulatory Go Live Consultant
05.2023 - 06.2023
Job overview
- Reduced system downtime with proactive maintenance and timely resolution of technical issues during Go Live events.
- Collaborated with interdisciplinary teams to optimize EHR workflows, improving overall patient care and satisfaction.
CSI Healthcare IT
EPIC Radiant Go-Live Consultant
04.2023 - 05.2023
Job overview
- Increased efficiency within radiology departments through tailored configuration of EPIC Radiant tools.
- Collaborated with interdisciplinary teams to integrate EPIC Radiant into existing healthcare systems seamlessly.
CSI Healthcare IT
Epic Go-Live Consultant
03.2023 - 04.2023
Job overview
- Improved workflow efficiency by implementing and optimizing Epic systems for healthcare organizations.
- Streamlined go-live processes by providing expert consultation, training, and support to endusers.
CSI Healthcare IT
EPIC Radiant Go-Live Consultant
02.2023 - 03.2023
Education
Roosevelt High School, St Louis, MO
Diploma
05.2015
Skills
- Epic certification
- Go-Live support strategies
- Customer Service
- Active Listening
- Problem-Solving
- Team Leadership Qualities
- Critical thinking abilities
- Decision-making capabilities
- Calm and professional under pressure
Timeline
Zone Coordinator/ Zone Leader
CSI Healthcare IT
09.2023 - 10.2023
EPIC Radiant Go-Live Consultant
CSI Healthcare IT
08.2023 - 09.2023
EPIC Radiant Go-Live Consultant
CSI Healthcare IT
07.2023 - 08.2023
EPIC Radiant Go-Live Consultant
CSI Healthcare IT
06.2023 - 07.2023
Epic Ambulatory Go Live Consultant
CSI Healthcare IT
05.2023 - 06.2023
EPIC Radiant Go-Live Consultant
CSI Healthcare IT
04.2023 - 05.2023
Epic Go-Live Consultant
CSI Healthcare IT
03.2023 - 04.2023
EPIC Radiant Go-Live Consultant
CSI Healthcare IT
02.2023 - 03.2023
Zone Coordinator/Zone Leader
CSI Healthcare IT
10.2022 - 11.2023
Epic Go-Live Consultant
CSI Healthcare IT
02.2019 - Current
Roosevelt High School
Diploma
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