Lexus Castrejon-Cervantes
Watsonville,CA
Summary
I'm a lively person who loves to make people happy. I am efficient, productive and knowledgeable whether it comes to organizing stock, setting up displays, or advertising specific products. I contribute towards a friendly work environment. I have plenty of experience with a wide range of customers and will accommodate to their needs.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate
Kohl's
Capitola, CA
09.2022 - 07.2023
- Stayed up to date of current promotions, exchange guidelines, payment policies and security practices.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Organized store by returning merchandise to proper areas and restocked displays.
- Answered store and merchandise questions and led customers to wanted items.
- Pushed out product shipments on store retail shelves upon delivery.
- Ticketed, arranged and displayed merchandise to promote sales
- Provided accurate information about products, prices and services.
- Answered incoming telephone calls to provide store, products and service information.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Engaged customers in friendly, professional dialogue to determine needs.
- Cleaned shelves, counters and tables to maintain organized store.
- Collected payments and provided accurate change.
- Delivered products to customer locations on time.
Education
Bachelor of Arts - Criminal Justice
San Francisco State University
San Francisco, CA06-2027
High School Diploma -
Aptos High School
Aptos, CA06-2023
Skills
- Payment Processing
- Order Processing
- Customer Needs Assessment
- Reliable and Punctual
- Product Recommendations
- Cash Handling Accuracy
- Customer Service
- Merchandising Understanding
- Problem-Solving
- Retail Merchandising Expertise
- Merchandise Display
- Teamwork and Collaboration
Languages
Spanish
Professional
Affiliations
- I volunteer at an annual summer camp for foster children.
- I love to draw and paint while being out in nature.
- Biking
- Spending time at the beach
- Hiking
Certification
- Food Handlers Certificate
Timeline
Sales Associate
Kohl's
09.2022 - 07.2023
Bachelor of Arts - Criminal Justice
San Francisco State University
High School Diploma -
Aptos High School