Lexus Williams
Columbia,SC
Summary
Professional healthcare provider with strong background in patient care and medical support. Demonstrates proficiency in patient interaction, medical documentation, and use of healthcare technology. Reliable team player who adapts swiftly to changing needs, always focused on achieving optimal results. Known for compassionate approach and strong communication skills, ensuring seamless collaboration in fast-paced environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Patient Support Technician
Prisma Health Richland
Columbia, SC
03.2023 - Current
- Delivered compassionate patient care and support in fast-paced healthcare environment.
- Maintained inventory of medical supplies, ensuring availability for nursing staff during high-demand periods.
- Developed and implemented organizational systems for patient files, enhancing retrieval efficiency by staff members.
- Enhanced communication between nursing staff and physicians by promptly relaying messages and coordinating appointments.
- Minimized delays in treatment administration by prioritizing critical tasks according to established protocols.
- Coordinated patient admissions and discharges, ensuring timely processing of medical records and documentation.
Patient Observer
Prisma Health Richland Hospital
Columbia, SC
10.2021 - 03.2023
- Monitored patient behavior to ensure safety and well-being in high-acuity environments.
- Collaborated with nursing staff to communicate patient needs and observations effectively.
- Assisted in maintaining a calm environment through effective de-escalation techniques.
- Documented patient interactions and behavior changes accurately for clinical assessments.
Office Clerk/GSL
Lowes Foods, LLC
Lexington, SC
05.2018 - 10.2021
- Informed and supported business leaders through consistent communication and administrative support duties.
- Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Supported team members and customers with efficiency care, and professionalism.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction..
Personal Shopper
Lowes Foods
Lexington, SC
05.2018 - 10.2021
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Fuel Attendant
Lowes Foods
Pawleys Island, SC
06.2016 - 05.2018
- Responded to all customer inquiries thoroughly and professionally.
- Kept facilities clean, neat and organized at all times to give areas professional and fresh appeal.
- Shared best practices for sales and customer service with other team members to help improve store's efficiency.
- Determined customer needs by asking relevant questions and listening actively to responses.
- Monitored security and handled incidents calmly.
- Completed all point of sale opening and closing procedures, including counting contents of cash register.
- Assisted customers with prompt and polite support in-person and via telephone.
Cleaner
Pawleys Island Realty
Pawleys Island, SC
06.2016 - 05.2018
- Maintained cleanliness and sanitation standards for residential properties.
- Trained new staff on best practices and safety protocols.
Office Clerk/GSL
Lowes Foods, LLC
Pawleys Island, SC
05.2014 - 05.2018
- Informed and supported business leaders through consistent communication and administrative support duties.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed multiple projects simultaneously using organizational and analytical skills.
Education
Associate of Applied Science - Nursing
Midlands Technical College
West Columbia, SC05.2026
Some College (No Degree) - Nursing
Horry-Georgetown Technical College
Conway, SCHigh school - undefined
Andrews High School
Andrews, SC01.2015
Skills
- Attention to detail
- Privacy and confidentiality
- Active listening
- Natural leader
- Skilled problem solver
- Quick learner
- Basic life support
- Critical thinking
- Personable
- Direct patient care
Certification
- CNA - Certified Nurse Assistant
Timeline
Patient Support Technician
Prisma Health Richland
03.2023 - Current
Patient Observer
Prisma Health Richland Hospital
10.2021 - 03.2023
Office Clerk/GSL
Lowes Foods, LLC
05.2018 - 10.2021
Personal Shopper
Lowes Foods
05.2018 - 10.2021
Fuel Attendant
Lowes Foods
06.2016 - 05.2018
Cleaner
Pawleys Island Realty
06.2016 - 05.2018
Office Clerk/GSL
Lowes Foods, LLC
05.2014 - 05.2018
High school - undefined
Andrews High School
Associate of Applied Science - Nursing
Midlands Technical College
Some College (No Degree) - Nursing
Horry-Georgetown Technical College
Additional Information
Authorized to work in the US for any employer