Lexus Burnette
Leasing Consultant
Indianapolis,IN
Summary
Accomplished Leasing Consultant with excellent abilities in customer service, telephone etiquette and issue response. Detailed knowledge of Yardi, RentCafe, Apartments.com, Real ID, Snappt, rental market for Small and big properties and impressive financial management skills. Expert user of Excel and Word Doc. Well-qualified Leasing Consultant with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
2
2
Languages
Work History
Leasing Consultant
Elon Property Management
02.2023 - Current
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Verified tenant incomes and other information before accepting lease applications.
- Responded to requests and scheduled appointments for property showings.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Developed strong relationships with local businesses, creating partnerships that benefited both parties.
- Maintained organized files on all current and past tenants, allowing for efficient retrieval of information when needed.
- Boosted property revenue by skillfully negotiating lease terms and rent increases.
- Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
- Managed online listings for the property, ensuring accurate information was available for potential tenants at all times.
Education
High School Diploma -
Warren Central High School
Indianapolis, IN06.2017
Skills
- Customer Service
- Fair Housing Regulations
- Building rapport
- Fair housing policies
- Lease Agreements
- File Management
- Phone and Email Etiquette
- Leasing and sales
- Application processing
- Telephone and email etiquette
- Lease oversight
- Unit inspection
- Property Tours
- Sales Techniques
- Lease Renewals
- Leasing Terms and Specifications
- Closing Techniques
- Database Management
- Background Checks
- Team Collaboration
- Market Trends
- Property Marketing
- Background Check Process
- Contract Negotiation
- Effective negotiation
- Property management knowledge
- Relationship Building
- Maintenance Requests
- Application management
- Market Research
- Application verification
- Reporting and Correspondence
- Social Media Engagement
- Tenant relations
- Microsoft Office
- Payment Collection
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Leasing Consultant
Elon Property Management
02.2023 - Current
High School Diploma -
Warren Central High School