Lexxi Hallmark
Jacksonville,FL
Summary
Enhanced customer satisfaction through effective animal care practices at Forever Vets.,Achieved service goals by excelling in a fast-paced, dynamic environment.,Delivered exceptional support to customers, fostering loyalty and trust.
Overview
4
4
years of professional experience
Work History
Kennel Technician
Forever Vets Animal Hospital
Jacksonville, FL
04.2026 - Current
- Administered daily feeding and medication schedules for diverse animal populations.
- Maintained cleanliness and organization of kennel facilities to ensure optimal animal welfare.
- Monitored animal behavior and health, reporting concerns to veterinary staff promptly.
- Time management
- Developed efficient routines for cleaning and sanitizing enclosures, enhancing workflow efficiency.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
Marketing Intern
Brewhound Dog + Bar
Neptune Beach, FL
12.2024 - Current
- Evaluated digital presence by product, service or brand to help define digital strategies.
- Conducted market research to identify trends, customer needs, and competitor activities.
- Participated in brainstorming sessions with marketing team members to develop ideas for campaigns.
- Analyzed market trends to identify potential opportunities.
- Worked effectively in team environments to make the workplace more productive.
Server
Culhanes Pub
Jacksonville, FL
08.2025 - 04.2026
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Managed multiple tables efficiently, ensuring timely food and beverage delivery.
- Trained new staff on menu offerings and service protocols to maintain high standards.
- Collaborated with kitchen staff to streamline order accuracy and meal presentation.
- Addressed customer inquiries and resolved complaints promptly, fostering positive experiences.
- Maintained cleanliness and organization of dining area to comply with health regulations.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Bartender
Jekyll Brewing
Jacksonville Beach, FL
05.2023 - 05.2025
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Resolved customer complaints in a professional manner.
- Developed good working relationships with fellow employees through effective communication.
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
Server
Hurricane Grill & Wings
Neptune Beach, FL
08.2022 - 05.2023
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Achieved cost-savings by developing functional solutions to problems.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained updated knowledge through continuing education and advanced training.
Education
Some College (No Degree) - Marketing
University of North Florida
Jacksonville, FLSkills
- Supported customer interactions to enhance engagement levels
- Facilitated clear communication among team members
- Assisted with collaborative efforts to achieve project goals
- Organized tasks effectively to manage time efficiently
- Focused on details to maintain high-quality standards
- Demonstrated dependability in all assigned responsibilities
Affiliations
- Adobe Photoshop
- Adobe Lightroom
- Social Media
- Outdoor Activities
Education and Training
true,other
Timeline
Kennel Technician
Forever Vets Animal Hospital
04.2026 - Current
Server
Culhanes Pub
08.2025 - 04.2026
Marketing Intern
Brewhound Dog + Bar
12.2024 - Current
Bartender
Jekyll Brewing
05.2023 - 05.2025
Server
Hurricane Grill & Wings
08.2022 - 05.2023
Some College (No Degree) - Marketing
University of North Florida